Agentency
The facts below are what the maker publishes about Agentency, checked and dated. Our editors have not written about it yet.
Plans and prices
From Agentency's own pricing page, checked 11 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Free | Free | 50 messages / month · 1 AI agent · 400 KB knowledge · 1 custom instruction · public chat link · Free forever |
| Starter | $15.17 a month | 500 messages / month · 2 AI agents · 10 MB knowledge · 3 instructions + 3 automated actions · website widget + WhatsApp, Telegram, Messenger · Billed $182 per year Save 20% |
| Standard | $79.17 a month | 4,000 messages / month · 5 AI agents · 20 MB knowledge · 8 instructions + 8 automated actions · all channels & integrations · Billed $950 per year Save 20% |
| Pro | $199.17 a month | 15,000 messages / month · 10 AI agents · 40 MB knowledge · 12 instructions + 12 automated actions · all channels & integrations · Billed $2,390 per year Save 20% |
| Agency | $399.17 a month | 50,000 messages / month · 30 AI agents · 60 MB knowledge per agent · 20 instructions + 20 automated actions · white-label options · Billed $4,790 per year Save 20% |
The facts
Each one read from Agentency's own pages, with the date it was checked.
What it does
- Actions
- Agents can check product stock, book appointments, create support tickets, qualify leads and track orders.checked 11 Oct 2026
- Analytics
- The dashboard tracks resolution and handoff rates, customer feedback and questions the agent could not answer.checked 11 Oct 2026
- Channels
- Supported messaging channels listed include WhatsApp, Instagram, Messenger, Telegram, Slack, Discord, LINE, Viber, WeChat and SMS, alongside a website widget and shareable chat link.checked 11 Oct 2026
- Data deletion
- The maker says removing a knowledge source removes it from the agent immediately and customer records can be scrubbed on request.checked 11 Oct 2026
- Deployment channels
- multichannelchecked 22 Sep 2026
- Human handoff
- Yeschecked 22 Sep 2026
- Included conversations
- 500checked 22 Sep 2026
- Integrations
- Named integrations include Shopify, WooCommerce, WordPress and custom API; the site also says workflows can connect through Zapier and its API.checked 11 Oct 2026
- Knowledge-base answers
- Yeschecked 22 Sep 2026
- Knowledge retrieval
- The product describes two-stage retrieval combining keyword and meaning-based search with a reranker, and says agents can abstain when confidence is low.checked 11 Oct 2026
- Languages
- Agentency says it answers in more than 90 languages, detected per message.checked 11 Oct 2026
- Paid from
- 15.17checked 22 Sep 2026
- Product
- Agentency builds no-code AI chatbots trained on a business’s website, documents and FAQs, with source references behind replies.checked 11 Oct 2026
- Security
- The maker says traffic is encrypted in transit, workspaces are isolated, accounts support two-factor authentication and scoped API keys, and customer data is not sold.checked 11 Oct 2026
- Support
- The website says its team usually replies to email questions within one business day.checked 11 Oct 2026
- Who it is for
- The maker presents Agentency for businesses handling customer support, sales, bookings and ecommerce conversations, and names clinics, hotels, schools and government teams among its audiences.checked 11 Oct 2026
Money
- Free plan
- Yeschecked 22 Sep 2026
- Plan limits
- The pricing comparison lists one included teammate on Free, with 3, 5, 10 and 25 included on Starter, Standard, Pro and Agency respectively; all plans have no per-seat fees.checked 11 Oct 2026
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