Agentency
7.3#85 in chatbot buildersFrom $15.17 a monthFree planWebAPI
VisitAgentency vs Chatbase
What both publish
| Fact | Agentency | Chatbase |
|---|---|---|
| Analytics | The dashboard tracks resolution and handoff rates, customer feedback and questions the agent could not answer. | Backstage and analytics tools expose conversation topics, sentiment, trends, confidence and operational summaries. |
| Deployment channels | multichannel | multichannel |
| Free plan | Yes | Yes |
| Human handoff | Yes | The helpdesk supports escalation to humans while preserving the conversation transcript and context. |
| Integrations | Named integrations include Shopify, WooCommerce, WordPress and custom API; the site also says workflows can connect through Zapier and its API. | Listed integrations include Zendesk, Freshdesk, Gorgias, Zoho Desk, Intercom, Help Scout, HubSpot, Salesforce, WhatsApp, Messenger, Instagram, Slack, Twilio, SIP, Shopify, Adobe Commerce, Stripe, WordPress, Notion, Zapier, Make, Calendly and Cal.com. |
| Knowledge-base answers | Yes | Yes |
| Paid from | 15.17 | 40 |
| Product | Agentency builds no-code AI chatbots trained on a business’s website, documents and FAQs, with source references behind replies. | Chatbase provides customer-facing AI agents for customer support, sales, and product guidance across chat, email, and voice. |
Agentency plans
- FreeFree
- Starter$15.17 a month
- Standard$79.17 a month
- Pro$199.17 a month
- Agency$399.17 a month
Chatbase plans
- FreeFree
- Hobby$40 a month
- Standard$150 a month
- Pro$500 a month
- EnterprisePriced on request
Pick Agentency if…
You want what its maker publishes above — check its page for the details.
Pick Chatbase if…
Chatbase suits teams that want to build customer-facing agents for support, sales, or product guidance without code. It is also a fit for teams that want to use existing help content or product data, connect to listed business tools, and review agent behavior through simulations and traces.