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Agentency vs Voiceflow

Agentency logo

Agentency

7.3#85 in chatbot buildersFrom $15.17 a month
Free planWebAPI
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Voiceflow logo

Voiceflow

9.0#1 in chatbot buildersFrom $972 a year
Free planAndroidiOSWebAPI
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What both publish

FactAgentencyVoiceflow
ChannelsSupported messaging channels listed include WhatsApp, Instagram, Messenger, Telegram, Slack, Discord, LINE, Viber, WeChat and SMS, alongside a website widget and shareable chat link.Agents can be deployed through web chat, mobile interfaces, telephony, SMS and custom interfaces using the Conversations API.
Deployment channelsmultichannelmultichannel
Human handoffYesYes
IntegrationsNamed integrations include Shopify, WooCommerce, WordPress and custom API; the site also says workflows can connect through Zapier and its API.Native connectors include Zendesk, Salesforce, HubSpot, Shopify, Airtable, Google Sheets, Gmail and Twilio.
Knowledge-base answersYesYes
ProductAgentency builds no-code AI chatbots trained on a business’s website, documents and FAQs, with source references behind replies.Voiceflow is a platform for building, testing, deploying, and monitoring chat and voice agents across channels and languages.

Agentency plans

  • FreeFree
  • Starter$15.17 a month
  • Standard$79.17 a month
  • Pro$199.17 a month
  • Agency$399.17 a month

Voiceflow plans

  • StarterFree
  • Agencies & PartnersFree
  • Pro$120 a month
  • Business$500 a month
  • Pro$972 a year
  • EnterprisePriced on request

Pick Agentency if…

You want what its maker publishes above — check its page for the details.

Pick Voiceflow if…

Voiceflow is presented for CX and support leaders, engineers, enterprise teams, and agencies or partners building agents for clients. It may suit teams that need agents across voice and chat channels, integrations, and evaluation tools.

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