ADCSmart
ADCSmart is alarm monitoring center automation software for handling signals, subscribers, service work, and related operations.
What ADCSmart is
ADCSmart is alarm monitoring center automation software for handling signals, subscribers, service work, and related operations. Its main package contains ADCSmart Client, ADCSmart Reader, and ADCSmart Service. The product page says it can track up to 1 million subscribers without updates, while the license has no subscriber limit. Multicore signal processing handles operations simultaneously, and an operator screen assigns tasks when intervention is needed. A web-based Online Transaction Center gives customers and field staff access to alarm, subscription, panel, service, and account functions. The software can automate renewals, work order assignments, collections, contracts, and e-invoice delivery. Optional modules cover technical team automation, alarm rental, dealer management, CRM, installation tracking, and online payments. Integration options include a custom API using SOAP, XML, and JSON, IP PBX/VoIP, and Turkey’s OGNET system. The maker says communications use bidirectional 256-bit AES encryption and customer data is stored encrypted within the customer’s company. The standard package needs two servers; a full installation with all modules needs at least five. Pricing is tailored by configuration, with no free plan or trial.
Good
- License version has no subscriber limit.
- Automates renewals, work orders, collections, contracts, and e-invoices.
- Online Transaction Center serves customers and field staff.
- Lists a custom API, IP PBX/VoIP, and OGNET integrations.
- Uses bidirectional 256-bit AES encryption for communications.
Watch out
- No free plan or trial is listed.
- Standard package requires two servers.
- Full installation with all modules needs at least five servers.
- Requires MS SQL Server 2014 or later.
Who it suits
ADCSmart is intended for alarm monitoring centers managing signals, subscribers, billing, and field service. It may suit centers that need customer and field access through a web portal and configurable operational modules.
Verdict
ADCSmart covers alarm center operations from signal handling to customer access and business administration. Its server and database requirements, along with tailored pricing, should be considered before pursuing a configuration proposal.
Plans and prices
From ADCSmart's own pricing page, checked 5 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| ADCSmart | Priced on request | Modular configuration; proposal tailored to business needs; subscriber count unbounded per license version |
The facts
Each one read from ADCSmart's own pages, with the date it was checked.
What it does
- Alarm receiver
- The ADCSmart IP Receiver can receive signals from panels communicating using SIA DC-09 format.checked 5 Oct 2026
- Automation
- ADCSmart can automate subscriber renewals, work order assignments, collections, contracts, and e-invoice delivery.checked 5 Oct 2026
- Capacity
- The product page says ADCSmart can track up to 1 million subscribers without updates and that licensing has no subscriber limit.checked 5 Oct 2026
- Core package
- The main package includes ADCSmart Client, ADCSmart Reader, and ADCSmart Service.checked 5 Oct 2026
- Customer and field access
- Its web-based Online Transaction Center lets customers and field staff access alarm, subscription, service, and account functions.checked 5 Oct 2026
- Customer and field portal
- The Online Transaction Center is a web application for customers and field staff to manage alarm subscriptions, panels, service orders, and related tasks.checked 5 Oct 2026
- Hosting and infrastructure
- The maker says the standard package needs two servers and a full installation with all modules needs at least five servers.checked 5 Oct 2026
- Integrations
- The product page lists a custom API using SOAP, XML, and JSON, IP PBX/VoIP integration, and integration with Turkey’s OGNET system.checked 5 Oct 2026
- Intended customers
- The maker describes Alarmdc as focused on alarm monitoring solutions and ADCSmart as software for alarm monitoring centers.checked 5 Oct 2026
- Main package
- The main package contains ADCSmart Client, ADCSmart Reader, and ADCSmart Service, with additional modules available.checked 5 Oct 2026
- Modules
- Optional modules include technical team automation, alarm rental automation, dealer management, CRM, installation tracking, and online payments.checked 5 Oct 2026
- Operations
- Features include signal monitoring, subscriber and service management, billing, collections, renewals, CRM, installation tracking, and technical team automation.checked 5 Oct 2026
- Operator tools
- The software provides multicore signal processing and an operator screen that assigns tasks when intervention is required.checked 5 Oct 2026
- Pricing process
- The maker asks prospective customers to submit company information and says experts provide a configuration proposal and implementation roadmap tailored to the business.checked 5 Oct 2026
- Purpose
- ADCSmart is alarm monitoring center automation software for managing alarm monitoring operations.checked 5 Oct 2026
- Remote controls
- For supported alarm panels or GPRS, LAN, or Wi-Fi modules, customers and operators can remotely arm or disarm systems and manage connected outputs.checked 5 Oct 2026
- Security
- The maker says alarm panel and ADCSmart module communications use bidirectional 256-bit AES encryption, and that data is stored encrypted within the customer’s company.checked 5 Oct 2026
- Security and data
- The maker says data is encrypted and stored exclusively within the customer company, and remote panel communication uses bidirectional 256-bit AES encryption.checked 5 Oct 2026
- Signal processing
- Its multicore signal processing is designed to handle operations simultaneously, and the product page says it can track up to 1 million subscribers without updates.checked 5 Oct 2026
- Support
- The maker says systems are monitored 24/7 by its experts and support is provided to the customer’s personnel.checked 5 Oct 2026
- Support contact
- Alarmdc lists weekday call center hours of 10:00 AM–6:00 PM and says its support department is available 24/7.checked 5 Oct 2026
- Technical requirements
- ADCSmart requires MS SQL Server 2014 or later and supports Windows Server 2012, 2016, 2019, and 2022.checked 5 Oct 2026
Money
- Demo and trial
- A demo installation is not available because company infrastructure must be configured, but live environment tests are available.checked 5 Oct 2026
The company
- Headquarters
- Konya, Turkeychecked 28 Sep 2026
