ADCSmart
5.8#23 in security system installer softwareWebAPIWindows
VisitADCSmart vs traqR
What both publish
| Fact | ADCSmart | traqR |
|---|---|---|
| Integrations | The product page lists a custom API using SOAP, XML, and JSON, IP PBX/VoIP integration, and integration with Turkey’s OGNET system. | The site names Xero, QuickBooks Online, Stripe, OpenAI, Google, Resend and Supabase as connected services. |
| Intended customers | The maker describes Alarmdc as focused on alarm monitoring solutions and ADCSmart as software for alarm monitoring centers. | traqR is aimed at Australian fire protection contractors, from owner-operators to businesses running multiple crews. |
| Purpose | ADCSmart is alarm monitoring center automation software for managing alarm monitoring operations. | traqR is a field service platform built for Australian fire protection contractors, covering AS 1851 servicing, fire asset registers, defects and AFSS readiness. |
| Security | The maker says alarm panel and ADCSmart module communications use bidirectional 256-bit AES encryption, and that data is stored encrypted within the customer’s company. | The maker says every user has two-factor sign-in and each business’s data is kept separate. |
| Support | The maker says systems are monitored 24/7 by its experts and support is provided to the customer’s personnel. | Support is offered by email and phone Monday to Friday, 8am–5pm AEST, with a stated one-business-day response aim. |
ADCSmart plans
- ADCSmartPriced on request
traqR plans
- 1 to 5 UsersA$99 a month
- StarterA$149 a month
- 6 to 10 UsersA$199 a month
- ProfessionalA$359 a month
- 11 to 50 UsersA$399 a month
- BusinessA$799 a month
Pick ADCSmart if…
ADCSmart is intended for alarm monitoring centers managing signals, subscribers, billing, and field service. It may suit centers that need customer and field access through a web portal and configurable operational modules.
Pick traqR if…
traqR is aimed at Australian fire protection contractors, from owner-operators to businesses running multiple crews. It may suit teams that need field inspections, asset records, offline work capture, and invoicing in a connected workflow.