traqR
traqR is a field service platform for Australian fire protection contractors, covering AS 1851 servicing, fire asset registers, defects, and AFSS readiness.
What traqR is
traqR is a field service platform for Australian fire protection contractors, covering AS 1851 servicing, fire asset registers, defects, and AFSS readiness. It connects contracts, scheduling, on-site testing, reporting, defect quoting, and invoicing in one workflow. The asset register supports QR scanning, service intervals, inspection history, and defect tracking. Technicians can record work in the field without a signal and sync it when connectivity returns; the field app runs in a phone browser, while the maker says a native iPhone app is in beta testing. AI agents can draft quotes from plain-English job descriptions and prepare safety documents such as SWMS. Accounting connections to Xero and QuickBooks Online sync information including invoices and expenses, and customers can take card payments through Stripe. Other listed tiers are A$199 a month for six to ten users, A$399 a month for 11 to 50, and A$799 a month for 51 to 200. A 14-day trial is available.
Good
- Covers contracts through reporting, quotes, and invoicing.
- Asset register supports QR scans and defect tracking.
- Field app can capture work offline and sync later.
- Connects to Xero and QuickBooks Online.
- 14-day trial is available.
Watch out
- No free plan is listed.
- Native iPhone app is in beta testing.
- Plans are priced by user-count tiers.
Who it suits
traqR is aimed at Australian fire protection contractors, from owner-operators to businesses running multiple crews. It may suit teams that need field inspections, asset records, offline work capture, and invoicing in a connected workflow.
Verdict
traqR focuses on fire protection servicing workflows, with asset records, field capture, accounting connections, and several user-count plans. Consider the browser-based field app and the beta status of the native iPhone app when deciding whether it fits your team.
Plans and prices
From traqR's own pricing page, checked 2 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| 1 to 5 Users | A$99 a month | 1 to 5 users · Unlimited jobs, clients & assets · All features included · $99/month |
| Starter | A$149 a month | 1–3 users · all features · unlimited jobs, clients and assets · $149/month; $1,490/year |
| 6 to 10 Users | A$199 a month | 6 to 10 users · Unlimited jobs, clients & assets · All features included · $199/month |
| Professional | A$359 a month | 4–10 users · all features · unlimited jobs, clients and assets · $359/month; $3,590/year |
| 11 to 50 Users | A$399 a month | 11 to 50 users · Unlimited jobs, clients & assets · All features included · $399/month |
| Business | A$799 a month | 11–20 users · all features · unlimited jobs, clients and assets · $799/month; $7,990/year |
| 51 to 200 Users | A$799 a month | 51 to 200 users · Unlimited jobs, clients & assets · All features included · $799/month |
| Business Plus | A$1,200 a month | 21–30 users · all features · unlimited jobs, clients and assets · $1,200/month; $12,000/year |
| Custom | Priced on request | 30+ users · dedicated onboarding · data migration assistance · custom integrations · priority support · tailored deployment · Custom pricing |
| Enterprise · 200+ Users | Priced on request | 200+ users · Dedicated onboarding · Data migration assistance · Custom integrations · Enterprise support · Tailored deployment · Custom pricing |
The facts
Each one read from traqR's own pages, with the date it was checked.
What it does
- Accounting integrations
- traqR connects to Xero and QuickBooks Online to sync accounting information, including invoices and expenses.checked 2 Oct 2026
- Accounting sync
- Invoices, quotes, purchase orders, expenses and timesheets can synchronize with Xero, with QuickBooks Online also supported.checked 15 Oct 2026
- AFSS
- The platform provides an NSW annual fire-safety-statement workflow with readiness tracking and practitioner and owner sign-off.checked 15 Oct 2026
- AI agents
- Quote Agent drafts priced quotes from plain-English descriptions and Agent SWMS prepares safety-method statements.checked 15 Oct 2026
- AI features
- AI agents can draft quotes from plain-English job descriptions and prepare safety documents such as SWMS.checked 2 Oct 2026
- AS 1851 servicing
- Service contracts schedule monthly, six-monthly, yearly and five-yearly routines and attach results to each asset.checked 15 Oct 2026
- Asset management
- The asset register supports QR scanning, service intervals, inspection history and defect tracking for assets at each site.checked 2 Oct 2026
- Asset register
- Each fire asset can have a QR or barcode, location, service interval, inspection history and defect status.checked 15 Oct 2026
- Client portal
- Clients receive logins to view service history, reports, defects, quotes, invoices and card-payment options.checked 15 Oct 2026
- Data hosting
- The privacy policy lists Supabase database and file storage in the United States or EU, and Vercel web and API hosting in the United States.checked 2 Oct 2026
- Data protection
- The privacy policy states that data is encrypted in transit using TLS 1.2 or higher, encrypted at rest within Supabase infrastructure, access restricted, and regularly backed up.checked 2 Oct 2026
- Data retention
- Timesheet and payroll records are retained for seven years, while deleted-account data is kept for 30 days before permanent deletion.checked 15 Oct 2026
- Defect workflow
- A failed asset can be turned into a pre-filled remedial quote from the field.checked 15 Oct 2026
- Encryption and hosting
- Data is hosted on Supabase and Vercel, encrypted with TLS 1.2 or higher in transit, encrypted at rest and regularly backed up.checked 15 Oct 2026
- External identity record
- LinkedIn's traqr page describes a Nottingham market-research company founded in 2022 with 11–50 employees, which is a different business from traqr.com.au.checked 15 Oct 2026
- External registry record
- Australia's ABN Lookup lists TRAQQ PTY LTD as an active private company from 12 May 2020 in NSW; the spelling differs from traqR and the page does not identify the software maker.checked 15 Oct 2026
- Integrations
- The site names Xero, QuickBooks Online, Stripe, OpenAI, Google, Resend and Supabase as connected services.checked 15 Oct 2026
- Intended customers
- traqR is aimed at Australian fire protection contractors, from owner-operators to businesses running multiple crews.checked 2 Oct 2026
- Job workflow
- The platform connects contracts, scheduling, on-site testing, reporting, defect quoting and invoicing in one workflow.checked 2 Oct 2026
- Licence terms
- The terms grant only a limited, non-exclusive internal-use licence, identify Traqr as owner of the software and prohibit reverse engineering.checked 15 Oct 2026
- Limit: native iPhone
- The maker says the iPhone app is still in beta and requires requesting access by email.checked 15 Oct 2026
The company
- Company background
- The maker says the founder spent 30 years in the Australian fire-protection industry before creating traqR.checked 15 Oct 2026
- Data ownership
- Customers retain ownership of business data and may request an export within 30 days after termination.checked 15 Oct 2026
Where it runs
- Limit: platform availability
- The terms allow Traqr to modify, suspend or discontinue service components with reasonable notice.checked 15 Oct 2026
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