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ADCSmart vs Smart Service

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ADCSmart

5.8#23 in security system installer software
WebAPIWindows
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What both publish

FactADCSmartSmart Service
HeadquartersKonya, TurkeyDublin, Ohio, United States
IntegrationsThe product page lists a custom API using SOAP, XML, and JSON, IP PBX/VoIP integration, and integration with Turkey’s OGNET system.Listed integrations include QuickBooks, ChatGPT, Claude and custom connections to systems such as Sage.
SecurityThe maker says alarm panel and ADCSmart module communications use bidirectional 256-bit AES encryption, and that data is stored encrypted within the customer’s company.Smart Service states that payment transactions use PCI-compliant encryption.

ADCSmart plans

  • ADCSmartPriced on request

Smart Service plans

  • Standard Subscription—
  • Enterprise Subscription—
  • Purchase Option—
  • Standard Subscription (Cloud or Desktop)$129.99 a month

Pick ADCSmart if…

ADCSmart is intended for alarm monitoring centers managing signals, subscribers, billing, and field service. It may suit centers that need customer and field access through a web portal and configurable operational modules.

Pick Smart Service if…

Smart Service suits service organizations needing web and mobile access for recurring work, routing, billing, and customer communication. Its enterprise option also fits franchises and multi-division or multi-location organizations.

Charts they share