ActionXM
The facts below are what the maker publishes about ActionXM, checked and dated. Our editors have not written about it yet.
Plans and prices
From ActionXM's own pricing page, checked 8 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Enterprise | Priced on request | Unlimited responses · Unlimited users · Full platform access · Predictive analytics · 200+ integrations · SSO & SCIM · Dedicated success manager · Custom SLA · Contact for Pricing |
| Professional | Priced on request | Up to 100,000 responses/year · 25 user seats · Advanced survey logic · Custom dashboards · AI-powered analytics · 50+ integrations · Priority support · Contact for Pricing |
| Starter | Priced on request | Up to 10,000 responses/year · 5 user seats · Core survey builder · Basic dashboards · Email support · AI analytics · Custom integrations · Contact for Pricing |
The facts
Each one read from ActionXM's own pages, with the date it was checked.
What it does
- AI analytics
- Its AI analytics automatically categorize feedback, detect emerging themes, and surface insights, including sentiment analysis, topic clustering, anomaly detection, and natural language processing.checked 8 Oct 2026
- Automated cases
- Its Actions Engine can create cases from detected behavioral patterns, attach session replay, and route them to a team.checked 8 Oct 2026
- Behavior analytics
- The platform combines session replay, click and scroll heatmaps, frustration detection, and surveys on a unified profile.checked 8 Oct 2026
- Cancellation
- The site says subscriptions can be canceled anytime without long-term contracts or cancellation fees, with access continuing through the current billing period.checked 8 Oct 2026
- Frustration signals
- ActionXM says it detects rage clicks, dead clicks, quick backs, and Core Web Vitals failures, and combines them into a weighted frustration score.checked 8 Oct 2026
- Integrations
- ActionXM says it supports 200+ integrations, naming Salesforce, HubSpot, Zendesk, Slack, Microsoft Teams, and Zapier, and offers a REST API and webhooks.checked 8 Oct 2026
- Purpose
- ActionXM describes itself as an experience management platform for capturing feedback, understanding it, and driving action.checked 8 Oct 2026
- Refunds
- The site says paid subscribers can receive a full refund within the first 30 days if dissatisfied.checked 8 Oct 2026
- Security
- The company states that ActionXM is SOC 2 Type II certified, complies with GDPR and CCPA, encrypts data at rest and in transit, and offers SSO and SCIM for enterprise customers.checked 8 Oct 2026
- Support
- The pricing section lists email support for Starter, priority support for Professional, and a dedicated success manager for Enterprise.checked 8 Oct 2026
- Survey channels
- Surveys can be deployed through email, SMS, web, or in-app channels.checked 8 Oct 2026
- Survey measures
- The behavioral analytics page describes NPS, CSAT, and CES surveys linked with customer behavioral signals.checked 8 Oct 2026
- Target users
- The plan descriptions position ActionXM for growing teams, teams scaling their experience management program, and organizations with advanced requirements.checked 8 Oct 2026
