ActionXM
C
C tier on Customer Experience Management SoftwareScore 6.0 · #20 of 34
- Android app
- Not listed
- Free plan
- Trial only
- Runs on
- api, Web
Summary
ActionXM is ranked #20 of 34 in customer experience management software on Everything Xiaomi. It runs on API, Web. There is no free plan. A free trial is offered.
ActionXM plans and pricing
All plansEnterprise Not published Contact for Pricing Unlimited responses · Unlimited users · Full platform access · Predictive analytics · 200+ integrations · SSO & SCIM · Dedicated success manager · Custom SLA action-xm.com · 8 Oct 2026
Professional Not published Contact for Pricing Up to 100,000 responses/year · 25 user seats · Advanced survey logic · Custom dashboards · AI-powered analytics · 50+ integrations · Priority support action-xm.com · 8 Oct 2026
Starter Not published Contact for Pricing Up to 10,000 responses/year · 5 user seats · Core survey builder · Basic dashboards · Email support · AI analytics · Custom integrations action-xm.com · 8 Oct 2026
Compared on customer experience management software
- Free plan
- Noaction-xm.com
- Feedback channels
- multichannelaction-xm.com
- Text analytics
- Yesaction-xm.com
- Closed-loop actions
- Yesaction-xm.com
- Experience programs
- multi_experienceaction-xm.com
Facts
- Purpose
- ActionXM describes itself as an experience management platform for capturing feedback, understanding it, and driving action.action-xm.com · 8 Oct 2026
- Survey channels
- Surveys can be deployed through email, SMS, web, or in-app channels.action-xm.com · 8 Oct 2026
- AI analytics
- Its AI analytics automatically categorize feedback, detect emerging themes, and surface insights, including sentiment analysis, topic clustering, anomaly detection, and natural language processing.action-xm.com · 8 Oct 2026
- Survey measures
- The behavioral analytics page describes NPS, CSAT, and CES surveys linked with customer behavioral signals.action-xm.com · 8 Oct 2026
- Behavior analytics
- The platform combines session replay, click and scroll heatmaps, frustration detection, and surveys on a unified profile.action-xm.com · 8 Oct 2026
- Frustration signals
- ActionXM says it detects rage clicks, dead clicks, quick backs, and Core Web Vitals failures, and combines them into a weighted frustration score.action-xm.com · 8 Oct 2026
- Automated cases
- Its Actions Engine can create cases from detected behavioral patterns, attach session replay, and route them to a team.action-xm.com · 8 Oct 2026
- Integrations
- ActionXM says it supports 200+ integrations, naming Salesforce, HubSpot, Zendesk, Slack, Microsoft Teams, and Zapier, and offers a REST API and webhooks.action-xm.com · 8 Oct 2026
- Security
- The company states that ActionXM is SOC 2 Type II certified, complies with GDPR and CCPA, encrypts data at rest and in transit, and offers SSO and SCIM for enterprise customers.action-xm.com · 8 Oct 2026
- Support
- The pricing section lists email support for Starter, priority support for Professional, and a dedicated success manager for Enterprise.action-xm.com · 8 Oct 2026
- Cancellation
- The site says subscriptions can be canceled anytime without long-term contracts or cancellation fees, with access continuing through the current billing period.action-xm.com · 8 Oct 2026
- Refunds
- The site says paid subscribers can receive a full refund within the first 30 days if dissatisfied.action-xm.com · 8 Oct 2026
- Target users
- The plan descriptions position ActionXM for growing teams, teams scaling their experience management program, and organizations with advanced requirements.action-xm.com · 8 Oct 2026
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Sources
- action-xm.com· checked 8 Oct 2026
- action-xm.com/solutions/behavioral-analytics· checked 8 Oct 2026