1up

Overview

1up is software for preparing responses to RFPs and other customer questionnaires. It drafts answers from company knowledge sources, including product documentation, earlier RFPs, company websites, Google Drive and SharePoint. The aim is to give teams a starting point based on existing material, rather than composing each response from scratch.

It is positioned for sales teams answering customer questions and Infosec teams handling security questionnaires. Teams can review and edit generated responses, assign work for review, set approval workflows and track questionnaire status. 1up remembers teammates’ edits for similar questions, and completed responses can be exported as DOCX or PDF. For readers comparing tools in this category, see our RFP Response Software list.

Key features

• Questionnaire coverage: 1up supports documents and forms in Word, Excel, Google Sheets, PDF and web-based formats.
• Knowledge sources: It can draw on company websites, product documentation, previous RFPs, Google Drive and SharePoint.
• Team review and approvals: Teammates can edit answers, assign responses for review, create approval workflows and follow questionnaire progress.
• Language support: 1up says it can understand documents and generate responses in more than 20 languages.
• Browser plugin: The plugin works with Chrome and Edge and can generate answers in web-based questionnaires.
• Integrations: Named integrations include Google Drive, Confluence, SharePoint, Slack, Microsoft Teams and Google Chat, as well as single sign-on providers including Okta, Azure, FusionAuth and Ping Identity.
• Security and data controls: 1up says it is SOC 2 Type II compliant, encrypts data at rest and in transit, and does not use uploaded documents to train AI models. Customers can choose US, EU or AU availability zones and modify or delete uploaded data at any time.

Pricing

1up has a free plan and paid options. Its pricing note lists paid plans from $50/mo and a 14-day trial. Listed plan details are:

• Free: free, with one admin, 50 knowledge uploads and 50 answers per month.
• MCP: $50 a month, plus automation usage. It includes an MCP Server and pay-as-you-go questionnaire automations at $0.05 per question answered.
• Starter: $300 a month for unlimited users and answers, Slack, Teams, Google Chat and browser plugins, and one questionnaire.
• Plus: $900 a month. It includes everything in Starter, KB Plushie, Team Training and six questionnaires.
• Enterprise: Custom pricing, with everything in Plus, a dedicated success manager and custom questionnaire volume.

The pricing page also describes Free as covering 50 monthly answers, Starter as one questionnaire for $300 per month and Plus as six for $900 per month. The listed MCP price is subject to automation usage, while Enterprise pricing is not specified.

Platforms

1up is available on the web and as a browser extension. Its plugin supports Chrome and Edge, including for answering web-based questionnaires. The product also names integrations with document, communication and single sign-on services.

Who it's for

Sales and Infosec teams are the clearest intended users: sales can use 1up to respond to customer questions, while Infosec teams can apply it to security questionnaires. It may suit organizations that handle recurring questionnaires and want shared review and approval steps around drafted answers. Organizations should check that the plan’s questionnaire allowance and usage charges fit their workload.

Pros and cons

Pros

• Works across common office documents, spreadsheets, PDFs and web questionnaires.
• Uses multiple company knowledge sources and retains team improvements for similar questions.
• Includes team assignment, approval workflows and questionnaire status tracking.
• Offers a free plan, with defined monthly answer and upload limits.
• Provides stated data protections and regional availability-zone choices.

Cons

• The Free plan is limited to 50 answers per month and 50 knowledge uploads.
• MCP automation usage is billed separately at $0.05 per question answered.
• Starter and Plus plans specify questionnaire counts, and Enterprise pricing is not listed.

Alternatives

Other options to compare include Presel, RFP Response Builder, Tribble, Tenderbolt, BidGenie, RFP.ai, SiftHub and Steerlab.

Verdict

1up brings knowledge-based answer drafting together with collaborative editing, approvals and questionnaire tracking. Its breadth of supported formats and named integrations may be useful for teams working across both uploaded files and browser-based forms. The main purchasing questions are volume and plan fit: Free has a monthly answer cap, Starter and Plus set questionnaire counts, and MCP adds per-question automation charges. The listed security practices and regional data choices are also relevant considerations for teams handling sensitive responses.