SupportPal vs Zoho Desk

SupportPal

5.7 #87 in Help desk software

About SupportPal

Zoho Desk

8.7 #4 in Help desk software

About Zoho Desk
SupportPalZoho Desk
Free planNoYes
Free trialNoNo
Paid from—₹420/mo
Open sourceNoNo
PlatformsWeb, Windows, Linuxapi
Free planNoYes
SLA managementYesYes
Shared inbox—Yes
Help center—Yes
Ticket automation—Yes
Customer portal—Yes
API access—Yes
Included agent seats—3

Both are listed in Best Help Desk Software, Best IT Knowledge Base Software. On Everything Xiaomi, Zoho Desk scores higher on our published basis.