Microsoft System Center Service Manager vs Vivantio

Microsoft System Center Service Manager

5.6 #39 in IT Problem Management Software

About Microsoft System Center Service Manager

Vivantio

8.0 #15 in Help desk software

About Vivantio
Microsoft System Center Service ManagerVivantio
Free planNo
Paid from$1,455/mo$49/mo
PlatformsWindowsapi, self-hosted, Web
Free planNoNo
Root-cause analysisYes
Workaround trackingYes
Incident linkingYes
Permanent-fix trackingYes
Deployment optionsself-hostedcloud
Paid from49 /mo
Non-IT departmentsYes
Service catalogYes
Workflow automationYes
Employee portalYes
Knowledge baseYes
Asset managementYes
Deploymentcloud

Listed together in Best IT Problem Management SoftwareBest IT Service Catalog Software