ManageEngine ServiceDesk Plus vs ZentraITSM
ManageEngine ServiceDesk Plus
6.5 #18 in IT Knowledge Base Software
About ManageEngine ServiceDesk Plus| ManageEngine ServiceDesk Plus | ZentraITSM | |
|---|---|---|
| Free plan | No | |
| Free trial | Yes | |
| Paid from | $13/mo | $19/mo |
| Platforms | Android, iOS, Linux, macOS, Web, Windows | api, self-hosted, Web |
| Free plan | Yes | No |
| SLA management | Yes | |
| IT asset management | Yes | |
| Paid from | 13 /mo | 19 /user/mo |
| Knowledge base | Yes | Yes |
| Asset management | Yes | Yes |
| Approval workflows | Yes | |
| Employee portal | Yes | Yes |
| Single sign-on | Yes | |
| Mobile apps | Yes | |
| Non-IT departments | Yes | |
| Service catalog | Yes | |
| Workflow automation | Yes | |
| Deployment | both |
Listed together in Best IT SLA Management SoftwareBest IT Change Management SoftwareBest IT Problem Management SoftwareBest Enterprise Service Management Software