ManageEngine ServiceDesk Plus
8.0#2 in it vendor management softwareFrom $10 a monthAndroidiOSWebAPI
VisitManageEngine ServiceDesk Plus vs ZentraITSM
ZentraITSM
6.4#21 in it change management softwareFrom $19 a monthWebAPISelf-hosted
VisitWhat both publish
| Fact | ManageEngine ServiceDesk Plus | ZentraITSM |
|---|---|---|
| Integrations | Native integrations include Endpoint Central, Patch Manager Plus, Remote Access Plus, Vulnerability Manager Plus, Microsoft Intune, Configuration Manager, Microsoft 365, Active Directory, Entra ID, Zoho Assist, EventLog Analyzer and Log360. | The site lists native integrations with Okta, Entra ID, Slack, Teams, PagerDuty, Datadog, and GitHub, plus REST API, webhooks, and an event stream. |
ManageEngine ServiceDesk Plus plans
- Standard$13 a month
- Professional$27 a month
- Enterprise$67 a month
- Standard Cloud$10 a month
- Professional Cloud$21 a month
- Enterprise Cloud$50 a month
ZentraITSM plans
- Zentra Cloud$19 a month
- Basic$79 a month
- Standard$249 a month
- Advanced$799 a month
Pick ManageEngine ServiceDesk Plus if…
You want what its maker publishes above — check its page for the details.
Pick ZentraITSM if…
The platform is intended for internal IT and service desk teams, IT operations and SRE, enterprise process owners, asset and procurement teams, MSPs, and other enterprise service departments. It also lists support for non-IT departments.