ManageEngine ServiceDesk Plus
8.0#2 in it vendor management softwareFrom $10 a monthAndroidiOSWebAPI
VisitManageEngine ServiceDesk Plus vs Xurrent IMR
Xurrent IMR
7.0#10 in enterprise service management softwareFrom $6 a monthAndroidiOSWebAPI
VisitWhat both publish
| Fact | ManageEngine ServiceDesk Plus | Xurrent IMR |
|---|---|---|
| Integrations | Native integrations include Endpoint Central, Patch Manager Plus, Remote Access Plus, Vulnerability Manager Plus, Microsoft Intune, Configuration Manager, Microsoft 365, Active Directory, Entra ID, Zoho Assist, EventLog Analyzer and Log360. | Xurrent says IMR connects to more than 150 tools, including Datadog, New Relic, Prometheus, Slack, Teams, Jira, ServiceNow, GitHub, and GitLab. |
ManageEngine ServiceDesk Plus plans
- Standard$13 a month
- Professional$27 a month
- Enterprise$67 a month
- Standard Cloud$10 a month
- Professional Cloud$21 a month
- Enterprise Cloud$50 a month
Xurrent IMR plans
- Starter$6 a month
- Growth$16 a month
- EnterprisePriced on request
Pick ManageEngine ServiceDesk Plus if…
You want what its maker publishes above — check its page for the details.
Pick Xurrent IMR if…
Xurrent IMR suits production teams handling on-call operations, escalations, incident communication, and post-incident work. Its Android, iOS, web, and API access supports distributed responders.