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ManageEngine ServiceDesk Plus vs Marval MSM

What both publish

FactManageEngine ServiceDesk PlusMarval MSM
IntegrationsNative integrations include Endpoint Central, Patch Manager Plus, Remote Access Plus, Vulnerability Manager Plus, Microsoft Intune, Configuration Manager, Microsoft 365, Active Directory, Entra ID, Zoho Assist, EventLog Analyzer and Log360.The integration platform lists Teams, Slack, SharePoint, Google Maps, Azure DevOps, OpenAI, Jira, Twilio, Marval Projects, Azure Entra, Pushover, and StatusPage integrations.
Security controlsSecurity documentation states SAML 2.0 SSO, HTTPS and SSL transport, token-authenticated mobile connections, input filtering against SQL injection and XSS, role-based access, audit trails, brute-force/DoS detection and encrypted failover replication.The product page lists intelligent security controls and describes the deployment as secure and scalable.

ManageEngine ServiceDesk Plus plans

  • Standard$13 a month
  • Professional$27 a month
  • Enterprise$67 a month
  • Standard Cloud$10 a month
  • Professional Cloud$21 a month
  • Enterprise Cloud$50 a month

Marval MSM plans

No prices published.

Pick ManageEngine ServiceDesk Plus if…

You want what its maker publishes above — check its page for the details.

Pick Marval MSM if…

Marval MSM may suit organisations managing service processes across IT and areas such as HR, facilities, shared services, and risk and compliance. Its deployment options and data-residency approach may matter to organisations with specific hosting or jurisdiction needs.

Charts they share