
Keatext
6.4#4 in feedback analytics softwareFrom $550 a monthWeb
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| Fact | Keatext | Pisano |
|---|---|---|
| Integrations | The site lists native integrations for SurveyMonkey, Zendesk, QuestionPro, Alchemer, ServiceNow, Qualtrics, Intercom, Salesforce, and Yotpo, plus 400+ other feedback platforms through Tray.io. | Integration methods include APIs, post-hooks, SMS, email, push notifications, web popups, links or QR codes, LDAP and SAML. |
| Product | Keatext is a cloud-based text analytics platform for interpreting feedback and helping organizations improve the experience of the people they serve. | Pisano is an experience management platform for Voice of Customer and Voice of Employee programs. |
| Security | Keatext says it is GDPR compliant and SOC 2 certified, and is pursuing ISO 42001 certification. | Pisano's Trust Center lists SOC 2, ISO 27001:2022, GDPR, US Data Privacy, HIPAA, WCAG 2.0 and 2.1, and KVKK among its compliance areas. |
Keatext may suit small teams or researchers with limited review or survey volumes, as well as enterprises seeking analytics and insights. It is designed for organizations analyzing feedback from multiple sources.
Pisano is aimed at modern enterprises running customer or employee feedback programs. Its listed industry solutions span banking, retail, insurance, travel and hospitality, automotive, e-commerce, healthcare, utilities, and education.