Intercom
8.5#9 in chatbot buildersFrom $19 a monthAndroidiOSWeb
VisitIntercom vs LivePerson Conversational Cloud
LivePerson Conversational Cloud
6.1#24 in ai customer service agentsWeb
VisitWhat both publish
| Fact | Intercom | LivePerson Conversational Cloud |
|---|---|---|
| Founded | 2011 | 1995 |
| Headquarters | San Francisco, California, United States | New York, New York, United States |
| Human handoff | Fin hands conversations to agents with the full conversation and customer history attached. | Yes |
| Pricing model | Pricing combines per-seat plans with usage-based charges such as Fin outcomes and messaging. | Simple pricing with minimal add-ons and no service fees. |
Intercom plans
- Essential$19 a month
- Advanced$85 a month
- Expert$132 a month
- Fin AI Agent$0.99, paid once
- Fin AI Agent with existing helpdesk$0.99, paid once
- Fin Voice$1.99, paid once
LivePerson Conversational Cloud plans
- BronzePriced on request
- SilverPriced on request
- GoldPriced on request
Pick Intercom if…
Intercom suits businesses supporting customers through websites, apps, or product experiences, especially teams that want AI answers alongside agent chat. Advanced and Expert include free Lite seats, while Expert lists SSO, identity management, and HIPAA support.
Pick LivePerson Conversational Cloud if…
It suits businesses managing customer conversations across multiple messaging and voice channels, particularly those seeking automation, analytics, and human handoff. Pricing is provided by quote rather than a listed plan price.