Infraon ITSM vs ManageEngine ServiceDesk Plus
ManageEngine ServiceDesk Plus
6.5 #18 in IT Knowledge Base Software
About ManageEngine ServiceDesk Plus| Infraon ITSM | ManageEngine ServiceDesk Plus | |
|---|---|---|
| Free plan | No | |
| Free trial | Yes | |
| Paid from | $19/mo | $13/mo |
| Platforms | api, self-hosted, Web | Android, iOS, Linux, macOS, Web, Windows |
| Free plan | No | Yes |
| Paid from | 19 /user/mo | 13 /mo |
| Root-cause analysis | Yes | |
| Known-error database | Yes | |
| Workaround tracking | Yes | |
| Permanent-fix tracking | Yes | |
| Deployment options | hybrid | |
| SLA management | Yes | |
| IT asset management | Yes | |
| Knowledge base | Yes | |
| Asset management | Yes | |
| Approval workflows | Yes | |
| Employee portal | Yes | |
| Single sign-on | Yes | |
| Mobile apps | Yes |
Listed together in Best IT Problem Management Software