HESK vs SolarWinds Service Desk

HESK

7.5 #28 in Help desk software

About HESK

SolarWinds Service Desk

6.2 #41 in IT Knowledge Base Software

About SolarWinds Service Desk
HESKSolarWinds Service Desk
Free planYesNo
Free trialYes
Paid from$39/mo
Platformsself-hosted, WebAndroid, api, iOS, Web
Free planYesNo
Help centerYes
Ticket automationYes
Customer portalYes
Included agent seats10
Single sign-onYes
SLA managementYes
IT asset managementYes
Approval workflowsYes
Knowledge baseYes
Employee portalYes
Asset managementYes
Mobile appsYes
Paid from39 /mo

Listed together in Best IT Knowledge Base SoftwareBest IT Help Desk Software