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HaloITSM vs Jira

HaloITSM logo

HaloITSM

7.9#9 in it knowledge base softwareFrom £33 a month
AndroidiOSWebAPI
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Jira logo

Jira

9.2#1 in project management toolsFree plan
Free planAndroidiOSWebAPI
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What both publish

FactHaloITSMJira
ComplianceHalo states that Halo Service Solutions has completed Cyber Essentials and that Halo Service Solutions Ltd is SOC 2 Type 2 and ISO 27001 compliant.Atlassian lists SOC 2, SOC 3, PCI DSS, ISO/IEC 27001, ISO/IEC 27018, and GDPR in Jira's compliance program.
HeadquartersSuffolk, United KingdomSydney, Australia and San Francisco, California
IntegrationsHalo advertises more than 200 native integrations, including Microsoft 365, Azure AD, Entra ID, Teams, Slack, Jira, Salesforce, monitoring and discovery tools.Jira has more than 3,000 Marketplace apps and integrations including GitHub, Azure DevOps, Jenkins, Slack, Microsoft Teams, Zoom, Figma, and Miro.

HaloITSM plans

  • HaloITSM public-sector listing£33 a month
  • All-inclusive ITSM software (G2 listing)£40 a month
  • HaloITSM£66 a month
  • Halo all-in-one platform£69 a month
  • Halo Enterprise Package—

Jira plans

  • FreeFree
  • Data Center—
  • EnterprisePriced on request
  • Premium—
  • Standard—

Pick HaloITSM if…

HaloITSM suits IT teams managing service requests, incidents, changes, assets, and reporting. It is presented for organisations including public sector, education, financial services, and healthcare.

Pick Jira if…

Software, product, marketing, operations, and other project teams; Organizations that need configurable workflows and many integrations; Small groups that remain within the Free tier's 10-user ceiling

Charts they share