
GLPI
9.1#1 in it asset management softwareFrom €19 a monthAndroidiOSWebAPI
Visit

| Fact | GLPI | IFS Enterprise Service Management |
|---|---|---|
| Cloud security | The cloud security policy says its OVHCloud firewall allows HTTPS only and blocks other protocols before they reach instances. | IFS says its cloud service is hosted in Microsoft Azure, uses single-tenant environments, and includes encryption at rest and in transit. |
| Purpose | GLPI is an IT management platform with helpdesk, asset inventory, and service management features. | IFS ESM unifies internal service delivery across an organization and automates workflows to streamline operations and improve collaboration. |
GLPI suits organizations that need ticket handling, IT asset records, and service workflows. Cloud and on-premise options address different deployment needs, including teams with specific security or customization requirements and IT staff.
IFS ESM suits businesses that manufacture, service, and manage complex assets and need to coordinate internal service delivery across departments. It is relevant to organizations with employee self-service and cross-team workflow needs.