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Front vs SupportBee

Front logo

Front

8.6#3 in email clientsFrom $25 a month
AndroidiOSWebAPI
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What both publish

FactFrontSupportBee
API accessYesYes
Customer portalYesCustomers can send, track, and manage support tickets through a web interface, with customer groups enabling organization-wide ticket visibility.
Free planNoNo
Help centerYesYes
IntegrationsFront says it offers more than 160 integrations and lists Salesforce, Pipedrive, Jira, Asana, Trello, GitHub and Zapier among supported connections.Listed integrations include Asana, Basecamp, ClickUp, GitHub Issues, Linear, Notion, Trello, Slack, and Pipedrive.
Paid from2517
Shared inboxYesTeam members can view assigned tickets, add private comments, share draft replies for review, and label tickets.

Front plans

  • Starter$25 a month
  • Professional$65 a month
  • Enterprise$105 a month

SupportBee plans

  • Startup$20 a month
  • Enterprise$25 a month

Pick Front if…

Front may suit teams that need shared inboxes alongside ticket automation, SLA management, a help center, or a customer portal. Its plans are organized around seat, workspace, automation-rule, and channel limits.

Pick SupportBee if…

You want what its maker publishes above — check its page for the details.

Charts they share