Front
8.6#3 in email clientsFrom $25 a monthAndroidiOSWebAPI
VisitFront vs Kayako
What both publish
| Fact | Front | Kayako |
|---|---|---|
| API access | Yes | Yes |
| Founded | 2013 | 2001 |
| Help center | Yes | Yes |
| Integrations | Front says it offers more than 160 integrations and lists Salesforce, Pipedrive, Jira, Asana, Trello, GitHub and Zapier among supported connections. | Kayako lists Salesforce, Slack, Microsoft Teams, WhatsApp, Shopify, Stripe, Chargebee, Jira, GitHub, LaunchDarkly, and Zapier integrations. |
| Shared inbox | Yes | Yes |
Front plans
- Starter$25 a month
- Professional$65 a month
- Enterprise$105 a month
Kayako plans
- Kay AI Agent$1, paid once
- Kayako OnePriced on request
Pick Front if…
Front may suit teams that need shared inboxes alongside ticket automation, SLA management, a help center, or a customer portal. Its plans are organized around seat, workspace, automation-rule, and channel limits.
Pick Kayako if…
Kayako suits businesses that need a shared support queue, ticket handling, help content, automation, or AI-assisted case resolution. Its stated customer range includes startups, large companies, charities, and governments.