FreeITSM vs ManageEngine ServiceDesk Plus

FreeITSM

6.9 #8 in IT Knowledge Base Software

About FreeITSM

ManageEngine ServiceDesk Plus

7.0 #6 in IT Knowledge Base Software

About ManageEngine ServiceDesk Plus
FreeITSMManageEngine ServiceDesk Plus
Free planYesNo
Free trialNoNo
Paid fromFree$13/mo
Open sourceNoNo
Platformsapi, Linux, self-hosted, Web, WindowsAndroid, iOS, Linux, macOS, Web, Windows
Free planYesYes
Single sign-on—Yes

Both are listed in Best IT Knowledge Base Software, Best IT SLA Management Software, Best IT Change Management Software, Best IT Problem Management Software, Best AI IT Service Desk Software. On Everything Xiaomi, ManageEngine ServiceDesk Plus scores higher on our published basis.