EspoCRM
9.4#2 in crm softwareFrom $15 a monthFree planAndroidWebAPIExtension
VisitEspoCRM vs SugarCRM
What both publish
| Fact | EspoCRM | SugarCRM |
|---|---|---|
| AI features | Yes | Sugar says its AI features include content creation, summarization, meeting sentiment analysis, and predictive lead scoring. |
| Customization | Entity Manager lets administrators create custom entities, fields and relationships through the interface without coding. | Sugar says its platform offers no-code configuration capabilities for features, workflows, and integrations. |
| Email sync | No | Yes |
| Free plan | Yes | No |
| Headquarters | Austin, Texas, USA | Silicon Valley, United States |
| Integrations | Official integrations cover Google, Outlook, Zoom, Stripe, Mailchimp, maps and supported VoIP providers; Zapier and Make can also connect it to other services. | The integrations page names Dropbox, DocuSign, Office, SharePoint, ZoomInfo, and ERP systems including Epicor, NetSuite, Sage, and SYSPRO. |
| Marketing automation | Yes | Yes |
EspoCRM plans
- Basic$15 a month
- Enterprise$25 a month
- Ultimate$69 a month
- Self-hosted CommunityFree
SugarCRM plans
- Standard—
- Advanced—
- Premier—
- Market—
- Advisor—
- Partnership—
Pick EspoCRM if…
You want what its maker publishes above — check its page for the details.
Pick SugarCRM if…
You want what its maker publishes above — check its page for the details.