Deskpro
8.0#18 in help desk softwareFrom $39 a monthAndroidiOSWebAPI
VisitDeskpro vs Front
What both publish
| Fact | Deskpro | Front |
|---|---|---|
| API access | Yes | Yes |
| Free plan | No | No |
| Help center | Yes | Yes |
| Included agent seats | 5 | 10 |
| Integrations | Deskpro lists integrations including HubSpot, Jira, Salesforce, Slack, Microsoft Teams, and Zapier, and supports API access. | Front says it offers more than 160 integrations and lists Salesforce, Pipedrive, Jira, Asana, Trello, GitHub and Zapier among supported connections. |
| Shared inbox | Yes | Yes |
Deskpro plans
- Team$39 a month
- Professional$59 a month
- Enterprise$99 a month
Front plans
- Starter$25 a month
- Professional$65 a month
- Enterprise$105 a month
Pick Deskpro if…
Deskpro suits support, IT, HR, and operations teams that need shared request handling and workflow automation. Its private deployment options may suit teams that need on-premise, VPC, regional-cloud, or sovereign-cloud hosting.
Pick Front if…
Front may suit teams that need shared inboxes alongside ticket automation, SLA management, a help center, or a customer portal. Its plans are organized around seat, workspace, automation-rule, and channel limits.