CustomerGauge
5.6#15 in customer satisfaction softwareWebAPI
VisitCustomerGauge vs SatisMeter
SatisMeter
7.5#2 in customer satisfaction softwareFrom $199 a monthFree planAndroidiOSWebAPI
VisitWhat both publish
| Fact | CustomerGauge | SatisMeter |
|---|---|---|
| Free plan | No | Yes |
| Headquarters | Amsterdam, Netherlands | Prague, Czech Republic |
| Integrations | CustomerGauge’s help center documents workflow alerts and report dispatches for Microsoft Teams and Slack. | Named integrations include Productboard, Segment, Intercom, Slack, Salesforce, Zapier, CustomerGauge, Customer.io, and Google Tag Manager. |
| Security | The company links to a Trust portal and GDPR information from its site; those links alone do not specify particular certifications or controls. | SatisMeter says the platform was acquired by Productboard and directs customers to Productboard security information and its trust portal. |
| Support | CustomerGauge provides a user help center with articles on product features, troubleshooting, APIs, and integrations. | Premium support is included in every plan, and the company says it performs routine health checks and may troubleshoot technical issues beyond normal support scope. |
CustomerGauge plans
- CustomerGaugePriced on request
SatisMeter plans
- FreeFree
- Growth$199 a month
- EnterprisePriced on request
Pick CustomerGauge if…
CustomerGauge suits B2B teams that want to connect account-level feedback with revenue exposure and account health. The named industries include manufacturing, logistics, technology, and services.
Pick SatisMeter if…
SatisMeter suits teams that want to gather structured feedback through several survey formats and channels. Its targeting, integrations, and reporting can support teams connecting customer responses to product and service work.