Assembled
6.2#8 in customer service workforce management softwareFrom $25 a monthWebAPI
VisitAssembled vs GetWFM
What both publish
| Fact | Assembled | GetWFM |
|---|---|---|
| API | Assembled provides an API for building custom workflows, integrations, and automations. | The free tier advertises a basic API, while Workforce advertises a complete API; no public endpoint reference or SDK is linked from the site. |
| Integrations | The integrations directory lists 31 integrations, including Amazon Connect, Zendesk, Salesforce Service Cloud, Google Drive, Notion, Slack, and Shopify. | The site mentions available integrations, HR integrations and data-warehouse integrations but does not name specific partners. |
| Security | Assembled states that it has SOC 2 Type II and GDPR compliance, encrypts data at rest with AES-256 and in transit using SSL/TLS, and conducts annual penetration tests. | Marketing states that customer data uses TLS/SSL encryption in a cloud data center with 24/7 physical and electronic security. |
| Support | Core and Pro include support by email, Office Hours, and the help center; Enterprise includes a designated account manager and shared Slack channel. | Paid plans include an initial setup and training call plus continuing business-hours email and telephone support. |
Assembled plans
- AI AgentsPriced on request
- Workforce Management Core$25 a month
- AI Copilot$35 a month
- Workforce Management Pro$45 a month
- Workforce Management Enterprise$75 a month
GetWFM plans
- TeamFree
- EnterprisePriced on request
- WorkforcePriced on request
Pick Assembled if…
You want what its maker publishes above — check its page for the details.
Pick GetWFM if…
GetWFM is aimed at contact centers managing staffing, schedules, attendance, and adherence. Its listed audiences range from team leaders and workforce managers to operations managers and directors.