Side by side

Agentforce Contact Center vs Talkdesk CX Cloud

Agentforce Contact Center

7.8#2 in customer service qa softwareFrom $50 a month

AndroidiOSWebAPI

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Talkdesk CX Cloud

7.1#44 in call center softwareFrom $85 a month

Web

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What both publish

Fact	Agentforce Contact Center	Talkdesk CX Cloud
Founded	1999	2011
Free plan	No	No
Headquarters	San Francisco, California, United States	Palo Alto, California, United States
Paid from	75	85

Agentforce Contact Center plans

Agentforce Contact Center$125 a month
Agentforce Contact Center Plus$250 a month
Agentforce Contact Center Voice$75 a month
Workforce Management$50 a month

Talkdesk CX Cloud plans

Digital Essentials$85 a month
Voice Essentials$105 a month
Elite$165 a month

Pick Agentforce Contact Center if…

It suits contact-center teams looking for voice and digital channels, with workforce features available through specific plans. Web, iOS, and Android support may suit teams accessing the software across those platforms.

Pick Talkdesk CX Cloud if…

You want what its maker publishes above — check its page for the details.

Charts they share

Call Center Software Call & Contact Center Software Omnichannel Contact Center Software Contact Center as a Service - Enterprise Software Call Center CRM Software