17.8
Blitzz Visual Remote Assistance provides browser-based live video support for customer troubleshooting, inspections, and field work.
AndroidiOSWeb
Best Remote Visual Support Software in 2026
Remote visual support software connects a field worker and a remote expert through live visual help. Android apps are available for several tools, with web, iOS, Windows, macOS and API access also appearing across the category. Compare Android coverage first if your team uses Xiaomi, Redmi or POCO phones. Check AR guidance, smart-glasses support, session recording, participant limits, mobile apps and offline mode,…
27.1
XMReality Remote Guidance connects on-site workers with remote experts through video and augmented reality tools for visual support.
AndroidiOSWeb
37.0
OnSight RVX is Hostcomm’s remote visual assistance platform for experts helping customers or field workers.
AndroidiOSWeb
- 4
TeamViewer Frontline
TeamViewer Frontline uses augmented reality to deliver job information and procedures to industrial workers.
AndroidiOSWebAPI7.0 - 5
Help Lightning Remote Assistance
Help Lightning Remote Assistance provides live remote expert guidance for field service organizations and call centers.
AndroidiOSWebmacOS6.1 - 6
TechSee VIA Platform
TechSee VIA Platform uses visual data to automate customer service processes.
AndroidiOSWebAPI6.0 - 7
Vital Virtual Presence
AndroidiOSWebmacOS5.4 - 8
Librestream Onsight
AndroidiOSWebWindows5.3 - 9
WorkLink
AndroidiOSWebWindows5.3 - 10
Acty
AndroidiOSWeb5.2 - 11
AR Genie Remote Assist
AndroidiOSWeb5.2 - 12
Scope AR Remote AR
AndroidiOSWeb5.2 - 134.7
- 144.3
Choosing well
Check Android and platform coverage
Android access matters for Xiaomi, Redmi and POCO users. Review whether the tool also offers web, iOS, Windows, macOS or an API for the rest of your workflow.
Platform listings differ by product. Help Lightning Remote Assistance and Librestream Onsight list Android, iOS, macOS, web and Windows, while VSight Remote lists web.
Compare visual assistance features
Look at AR guidance, smart-glasses support and session recording when visual instructions are central to a call.
Session participant limits can affect how many people can join a support session. Check this comparison field against your expected team setup.
Review plans, prices and trials
Paid pricing ranges from published starting points to quotes. Blitzz Visual Remote Assistance starts at $35 per user per month on annual billing, OnSight RVX starts at $29 per month, and Vital Virtual Presence starts at $75 per user per month.
Trials can help with a short evaluation. AR Genie Remote Assist lists a 14-day trial, Blitzz lists a 14-day trial and OnSight RVX lists a 30-day trial.
Check free access and offline needs
Review the free-plan field before budgeting. AR Genie Remote Assist, Blitzz Visual Remote Assistance, OnSight RVX and TeamViewer Frontline list no free plan.
If technicians work without a connection, compare the offline-mode field and confirm that the supported mobile app matches the phones they carry.
Questions people ask
Can I use remote visual support on an Android phone?
Several listed tools provide Android apps, including Acty, Help Lightning Remote Assistance, Librestream Onsight, Scope AR Remote AR and TechSee VIA Platform. Check the platform field for the product you are considering.
Do these tools work in a web browser?
Web access appears across the category. Acty, Help Lightning Remote Assistance, Librestream Onsight and VSight Remote list web platforms.
Are free plans available?
Free-plan availability differs by product. AR Genie Remote Assist, Blitzz Visual Remote Assistance, OnSight RVX and TeamViewer Frontline list no free plan.
Which services offer a trial?
AR Genie Remote Assist and Blitzz Visual Remote Assistance list 14-day trials. OnSight RVX lists a 30-day trial.
What should I compare for AR support?
Compare AR guidance, smart-glasses support, session recording and session participants. Also check mobile apps and offline mode for field work.