18.2
Bruin for Customer Success uses customer data to help teams assess account health, churn risk, expansion opportunities, and renewal forecasts.
Free planOpen sourceWebAPIExtension
Best Customer Success Analytics Software in 2026
To examine customer relationships through data, customer success analytics software offers criteria for comparing account coverage, reporting and signals. Bruin for Customer Success, Muntri and AccountLens are among the entries. Consider data source depth alongside CS performance reporting to understand the information and reporting each option lists. Engagement and expansion analytics, as well as renewal risk…
27.7
AccountLens is an open-source product analytics platform for B2B Customer Success teams.
Free planOpen sourceWebSelf-hosted
37.5
GainTrace is customer success software for B2B SaaS teams.
Free planWebAPISelf-hosted
- 4
Muntri
Muntri is a revenue operations platform that brings marketing, sales, customer success, enablement, RevOps, and automation together around a shared record.
Free planiOSWebAPI7.1From $299 a month - 5
Dimension Labs
Dimension Labs connects customer conversations with business metrics to help teams investigate changes in those metrics.
Free planWebAPISelf-hosted6.7From $999 a month - 6
CSI Pro
CSI Pro is a browser-based customer success tool for assessing renewal risk and preparing account materials.
Free planWeb6.6$29 one-time - 7
CSSignal
CSSignal is a web-based customer success intelligence platform that brings account health, stakeholder details, renewals, and churn analysis together.
Web6.5From $129 a month - 8
Successifier
Successifier connects customer data for SaaS teams, builds health scores, and surfaces growth opportunities and churn risks.
WebAPI6.4From $79 a month - 9
Custify
Custify is customer success software for B2B SaaS businesses and customer success managers.
WebAPI6.3 - 10
CSHUBB
CSHUBB is a web-based customer success intelligence platform for managing accounts, revenue, pipeline, playbooks, success plans, AI tools, and alerts in one workspace.
Web6.2From ₹26,999 a month - 11
SmartKarrot
SmartKarrot is a SaaS customer success platform for B2B organizations, built for teams managing onboarding, adoption, retention and revenue growth.
WebAPI6.2From $15,000 a year - 12
Chief
Chief connects business tools and knowledge to prepare work for B2B sales and customer success teams to review and approve.
Web6.1From $150 a month - 13
Vitally
Vitally is an AI-powered Customer Success workspace that brings customer data, teams, and customers into one platform.
WebAPI6.0 - 145.9From $399 a month
- 15
Skalin
Skalin is a customer success platform for B2B SaaS teams that brings customer information into one record and uses it to guide follow-up.
WebAPI5.9 - 16
Hook
Hook is an AI machine-learning app for revenue teams that analyzes customer behavior and external sources to recommend next steps for each account.
WebAPI5.8 - 175.8
- 18
ClientSuccess
ClientSuccess is a web-based customer success platform for managing relationships, reducing churn and growing customer revenue.
Web5.7 - 19
Gainsight Customer Success
AndroidiOSWeb5.7 - 20
Planhat
WebAPI5.7 - 21
ChurnZero
Web4.9