18.6
LiveKit Agents is an open-source framework and cloud platform for building voice, video, and physical AI agents.
Free planOpen sourceAndroidiOSWeb
Best Communication Platform as a Service (cPaaS) Platforms in 2026
Communication Platform as a Service (cPaaS) platforms provide APIs and tools for adding SMS, voice, video and messaging to products. Services in this category can run on the web, Android, iOS, Windows, through an API or on a self-hosted setup. Compare the free plan, starting paid price and trial terms. Check for Android access if you need a phone app, then review SMS, voice, video, WhatsApp, phone numbers, no-code…
28.2
Twilio Segment is a customer data platform for collecting data from web and mobile sources, building customer profiles and putting audiences to use across channels.
Free planAndroidiOSWeb
37.5
Free planAndroidiOSWeb
- 4
Daily
Daily provides WebRTC infrastructure and APIs for developers building real-time voice, video, and AI experiences.
Free planAndroidiOSWebAPI7.5From $0.01 a month - 5
PubNub Chat
Free planAndroidiOSWebAPI7.5From $98 a month - 6
Stream Chat
Free planAndroidiOSWebAPI7.4From $399 a month - 7
Gupshup
Gupshup provides conversational AI for marketing, commerce, and customer support automation.
Free planWebAPI7.2Free plan - 8
Sendbird Chat
AndroidiOSWebAPI7.1From $349 a month - 9
Amazon Chime SDK PSTN Audio
Free planAndroidiOSWebAPI6.9Free plan - 10
Telnyx Voice API
Free planAndroidiOSWeb6.9From $500 a month - 11
EnableX Video API
EnableX Video API provides SDKs, REST endpoints and WebRTC media servers for adding video calling, recording and streaming to websites and apps.
Free planAndroidiOSWebAPI6.8Free plan - 12
Zenvia RCS for Business
Zenvia RCS for Business sends rich, conversational messages through the native Android messaging app, using Zenvia Customer Cloud’s web interface or API.
AndroidWebAPI6.3 - 13
Airtel IQ
Airtel IQ brings voice, SMS, and WhatsApp into a business communications offering available through web and API platforms.
WebAPI5.9 - 14
Mitto
WebAPI5.9 - 15
Agora Chat
AndroidiOSWebWindows5.6 - 16
Telesign Verify
AndroidiOSWeb5.5 - 175.4
- 18
100ms
AndroidiOSWeb5.3 - 19
Pusher Channels
AndroidiOSWeb5.3 - 20
Tata Communications CPaaS
AndroidiOSWeb5.2 - 214.9
- 224.9
- 234.7
- 244.6
- 254.6
Choosing well
Check plans and starting prices
A free plan can help with early development, while a free trial gives you a time-limited way to assess a paid service. Check what the free offer covers before committing.
Compare the listed paid-from price with pricing on request. A starting price may not show usage charges for messages, calls or video.
Match the channels you need
Use the comparison fields to check SMS messaging, voice calling and video communications. WhatsApp channel support can matter when customers already use WhatsApp.
Phone numbers may be available as part of a service, but confirm the number types and countries offered for your use case.
Check phone and platform access
If you need staff or customers to use a phone, check for an Android or iOS app. Web access can suit browser-based work, while Windows support may help desktop teams.
API access is useful for building communications into another product. A self-hosted option can suit teams that need to run the software themselves.
Choose how you build
A no-code builder can help create communication flows without writing an integration. API tools provide a code-based route for custom products.
If you need to inspect or change the code, check whether the platform offers open-source code and review its licence.
Confirm country support
Supported countries affect where you can send messages, place calls or provide numbers. Check country coverage for the destinations and users you plan to serve.
Questions people ask
Do cPaaS platforms have Android apps?
Android support varies by platform. Check the platform details for an Android app, and also look for web, iOS or Windows access when those fit your workflow.
Can I start with a free plan?
A free plan is offered by platforms in this category. Review its limits and compare them with any free trial or paid-from plan.
What communication channels can I compare?
The comparison covers SMS, voice calling, video communications and WhatsApp channels, plus phone numbers and no-code builders.
Are cPaaS platforms available through APIs?
API access is a listed platform type. It lets you connect communication features to your own software; check the specific platform for its integration details.
Can I self-host a cPaaS platform?
Self-hosted deployment is a listed platform type. Confirm whether the platform you are considering supports it and check its licence if code is provided.