Sendbird Chat
The facts below are what the maker publishes about Sendbird Chat, checked and dated. Our editors have not written about it yet.
Plans and prices
From Sendbird Chat's own pricing page, checked 9 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Free trial | Free | No overages allowed · All pro features · No credit card required · Community support |
| Starter 5K | $349 a month | 5K MAU · Messaging essentials · Basic moderation · Ticketed support · Overages may apply · Billed annually, or $399/month billed monthly |
| Pro 5K | $499 a month | 5K MAU · All Starter features · Translation · Data export · Image moderation · Supergroup channel · Overages may apply · Billed annually, or $599/month billed monthly |
| Enterprise | Priced on request | Select from all features · Dedicated or shared server · Various levels of support · Add-on products · Custom pricing for millions of MAU |
The facts
Each one read from Sendbird Chat's own pages, with the date it was checked.
What it does
- Compliance
- Sendbird lists SOC 2, ISO 27001, GDPR, and HIPAA with BAA among its compliance frameworks.checked 9 Oct 2026
- Data residency
- Sendbird says regional hosting is available to support data residency needs and that flexible data retention settings can align with customer policy.checked 9 Oct 2026
- Integrations
- The chatbot interface supports chatbots that send and receive messages, while post-event webhooks can support custom notifications, CRM, and support desk integrations.checked 9 Oct 2026
- Media and engagement
- Chat supports audio, video, images, GIFs, files, offline messages, message threading, announcements, scheduled messages, polls, and translation.checked 9 Oct 2026
- Messaging
- Features include private one-to-one and group chat, public group chat, supergroups, receipts, presence, push notifications, reactions, and mentions.checked 9 Oct 2026
- Moderation
- Moderation features include a dashboard, AI image moderation, profanity and domain filters, user blocking, banning, muting, and reporting.checked 9 Oct 2026
- Purpose
- Sendbird Chat provides SDKs and a chat API for building in-app messaging experiences.checked 9 Oct 2026
- SDK languages
- The Chat SDKs listed include Android, iOS, JavaScript, .NET, Unity, and Flutter.checked 9 Oct 2026
- Security
- Sendbird states that its server supports TLS v1.3, message files use AES256 encryption, and IP whitelisting is available.checked 9 Oct 2026
- Support
- The product page describes SDKs, UI kits, sample apps, dashboards, documentation, and white-glove support for developers.checked 9 Oct 2026
- UI kits
- Sendbird offers prebuilt chat UI kits for web with React, iOS, Android, and React Native.checked 9 Oct 2026
- Usage limits
- The pricing comparison lists message retention of six months and says extended message retention is available on Enterprise.checked 9 Oct 2026
- Who it serves
- Sendbird says its platform supports delivery and rideshare, e-commerce and retail, healthcare, travel and hospitality, and financial services businesses.checked 9 Oct 2026
The company
- Founded
- 2013checked 28 Sep 2026
- Headquarters
- San Mateo, California, USAchecked 28 Sep 2026
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