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LiveKit Agents vs Sendbird Chat

LiveKit Agents logo

LiveKit Agents

8.6#1 in conversational ai platformsFrom $50 a month
Free planAndroidiOSWebAPI
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Sendbird Chat logo

Sendbird Chat

7.1#8 in communication platform as a service (cpaas) platformsFrom $349 a month
AndroidiOSWebAPI
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What both publish

FactLiveKit AgentsSendbird Chat
ComplianceLiveKit lists SOC 2 Type II, GDPR, HIPAA, CCPA / CPRA, and the EU–US Data Privacy Framework; it says PCI DSS and ISO 27001 are in progress.Sendbird lists SOC 2, ISO 27001, GDPR, and HIPAA with BAA among its compliance frameworks.
HeadquartersSan Francisco, California, United StatesSan Mateo, California, USA
IntegrationsLiveKit Inference provides models from providers including OpenAI, Google, AssemblyAI, Deepgram, Cartesia, and ElevenLabs, while open source plugins connect to additional providers.The chatbot interface supports chatbots that send and receive messages, while post-event webhooks can support custom notifications, CRM, and support desk integrations.
SecurityLiveKit says prompts, audio, and completions handled by LiveKit Inference and its model providers are not logged or retained.Sendbird states that its server supports TLS v1.3, message files use AES256 encryption, and IP whitelisting is available.

LiveKit Agents plans

  • BuildFree
  • Ship$50 a month
  • Scale$500 a month
  • EnterprisePriced on request

Sendbird Chat plans

  • Free trialFree
  • Starter 5K$349 a month
  • Pro 5K$499 a month
  • EnterprisePriced on request

Pick LiveKit Agents if…

It suits developers building realtime voice, video, or multimodal agents who want deployment options and integrations. Teams connecting agents to phone systems can use native SIP support.

Pick Sendbird Chat if…

You want what its maker publishes above — check its page for the details.

Charts they share