Side by side

Ably Chat vs Sendbird Chat

Ably Chat

7.5#1 in chat apisFrom $29 a month

Free planAndroidiOSWebAPI

7.1#8 in communication platform as a service (cpaas) platformsFrom $349 a month

AndroidiOSWebAPI

Fact	Ably Chat	Sendbird Chat
Compliance	Ably states it completes SOC 2 Type 2 audits, offers HIPAA BAA agreements, and is EU GDPR-compliant.	Sendbird lists SOC 2, ISO 27001, GDPR, and HIPAA with BAA among its compliance frameworks.
Founded	2016	2013
Headquarters	London, UK	San Mateo, California, USA
Integrations	Ably lists integrations including AWS Lambda, Azure Functions, Cloudflare Workers, Google Cloud Functions, Kafka, Zapier, and Terraform.	The chatbot interface supports chatbots that send and receive messages, while post-event webhooks can support custom notifications, CRM, and support desk integrations.
Moderation	The product lists moderation integrations with Hive, Tisane, and Bodyguard, or the option to bring your own tools.	Moderation features include a dashboard, AI image moderation, profanity and domain filters, user blocking, banning, muting, and reporting.
Security	Ably states that client-to-server communication is secured by TLS by default and that optional private-key encryption uses 256-bit AES.	Sendbird states that its server supports TLS v1.3, message files use AES256 encryption, and IP whitelisting is available.
Support	The Free package includes community and email support on a best-effort basis; Standard lists a one-day email support SLA.	The product page describes SDKs, UI kits, sample apps, dashboards, documentation, and white-glove support for developers.

You want what its maker publishes above — check its page for the details.

You want what its maker publishes above — check its page for the details.