Zefir

What it does

Analytics

The platform includes segmentation, A/B testing, performance analytics, and per-order revenue attribution.checked 11 Oct 2026

Availability

The pricing page directs prospective customers to request access or book a demo to scope their volume, market, and setup.checked 11 Oct 2026

Custom integrations

Zefir says it supports additional integrations on request, with most scoped within days.checked 11 Oct 2026

Data protection

Zefir says data is encrypted in transit with TLS 1.2+ and at rest with AES-256, and brands retain ownership of customer and messaging data.checked 11 Oct 2026

Integrations

Listed integrations include Shopify, Shopify Plus, WooCommerce, WordPress, custom-built stores, Meta, Google Analytics, Zendesk, Gorgias, Trustpilot, Klaviyo, and Hyros.checked 11 Oct 2026

Intended customers

Zefir describes its service as built for ecommerce brands and teams seeking managed WhatsApp and SMS revenue channels.checked 11 Oct 2026

Managed service

Zefir says its team builds and operates the messaging channel, including campaign planning and WhatsApp Business API setup.checked 11 Oct 2026

Messaging safeguards

The platform enforces opt-in consent, immediate opt-outs, frequency caps, quiet hours, and approved WhatsApp templates before messages send.checked 11 Oct 2026

Personalization

Its AI uses customer orders, browsing, and timing to personalize messages and replenishment reminders.checked 11 Oct 2026

Purpose

Zefir provides AI-personalized WhatsApp and SMS messaging for ecommerce, with revenue attribution for each message.checked 11 Oct 2026

Security certifications

Zefir lists ISO 27001 certification, a SOC 2 Type I audit, and GDPR compliance for EU and UK data subjects.checked 11 Oct 2026

Support

Enterprise customers receive a dedicated account team and access to security and compliance staff.checked 11 Oct 2026