Xelion
The facts below are what the maker publishes about Xelion, checked and dated. Our editors have not written about it yet.
Plans and prices
From Xelion's own pricing page, checked 12 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Xelion licence | Priced on request | Core features: calling, chat, reporting and future updates · No minimum number of users · Fixed price per user; final price depends on setup and is confirmed by a Xelion partner. |
The facts
Each one read from Xelion's own pages, with the date it was checked.
What it does
- Authentication
- Xelion requires two-factor authentication for its management tool and mobile app logins, and offers a Microsoft Entra ID OpenID connection.checked 12 Oct 2026
- Auto attendant
- Yeschecked 22 Sep 2026
- Call handling
- The platform routes calls, shows caller information and conversation history, and lets teams see availability and transfer calls.checked 12 Oct 2026
- Call recording
- Call recording is included in every Xelion licence, with configurable playback access and retention period.checked 12 Oct 2026
- Call routing
- advancedchecked 22 Sep 2026
- Communication
- Xelion brings calls, chats and Microsoft Teams together in one place.checked 12 Oct 2026
- Hosting
- Xelion says its service is hosted in AWS data centres with multiple levels of redundancy.checked 12 Oct 2026
- Integrations
- Xelion offers a marketplace of third-party integrations and supports connections with Microsoft 365, Teams, WordPress and custom systems through a documented REST API.checked 12 Oct 2026
- Privacy
- Xelion says user data is stored securely, is GDPR compliant, and is not shared with third parties for analysis or product improvement.checked 12 Oct 2026
- Product
- Xelion is a cloud communication platform for business telephony and communications.checked 12 Oct 2026
- Security
- Xelion states that it holds an ISO/IEC 27001:2023/A1:2024-certified information security management system.checked 12 Oct 2026
- Support
- Xelion works with selected partners who provide advice, installation, maintenance and local support.checked 12 Oct 2026
- Voicemail transcription
- Yeschecked 22 Sep 2026
- Xelion Plus
- Xelion Plus offers an AI assistant for calls and chats, WhatsApp Business, and conversation analysis with sentiment and intent detection.checked 12 Oct 2026
The company
- Company history
- Xelion says it has designed and developed business telephony and communication software since 1988, and identifies Micha Cohen as its founder.checked 12 Oct 2026
- Founded
- 1988checked 28 Sep 2026
- Headquarters
- The Xelion website lists its UK contact address as Darley Abbey Mills, Derby DE22 1DZ.checked 12 Oct 2026
Where it runs
- Desktop and mobile apps
- Yeschecked 22 Sep 2026
- Devices
- The Xelion download page lists desktop apps for Windows and macOS and mobile apps for Android and iOS.checked 12 Oct 2026
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