Nextiva
8.8#2 in business phone systemsFrom $15 a monthAndroidiOSWebAPI
Visit| Fact | Nextiva | Xelion |
|---|---|---|
| Auto attendant | Yes | Yes |
| Call handling | The product page lists auto attendants, local and toll-free numbers, advanced call routing, call recording, voicemail transcription, and call forwarding. | The platform routes calls, shows caller information and conversation history, and lets teams see availability and transfer calls. |
| Call recording | Nextiva supports recording calls in its virtual PBX and stores recordings for authorized access. | Call recording is included in every Xelion licence, with configurable playback access and retention period. |
| Call routing | Administrators can route inbound calls using configured criteria, transfer calls and conference participants through the app. | advanced |
| Desktop and mobile apps | Yes | Yes |
| Headquarters | Scottsdale, Arizona, United States | The Xelion website lists its UK contact address as Darley Abbey Mills, Derby DE22 1DZ. |
| Integrations | Nextiva lists integrations for Salesforce, HubSpot, Microsoft Teams, Microsoft Dynamics, Google Calendar, Outlook, Zendesk, Shopify, ServiceNow, NetSuite, Square, Zoho and many other systems. | Xelion offers a marketplace of third-party integrations and supports connections with Microsoft 365, Teams, WordPress and custom systems through a documented REST API. |
| Product | Nextiva describes its cloud phone system as a hosted VoIP PBX for business communications. | Xelion is a cloud communication platform for business telephony and communications. |
Nextiva is aimed at small companies seeking a business phone system, with options to scale to unified communications. It may suit teams that want calling alongside messaging and collaboration tools.
You want what its maker publishes above — check its page for the details.