WorkJam Flexible Shift Management
WorkJam Flexible Shift Management adds frontline scheduling tools to an existing workforce or human capital management system.
What WorkJam Flexible Shift Management is
WorkJam Flexible Shift Management adds frontline scheduling tools to an existing workforce or human capital management system. Employees can swap, drop, or claim shifts in real time through mobile self-service. An Open Shift Marketplace matches available work using skills, certifications, labor laws, and overtime policies. Managers can publish shifts for bidding and award them using seniority, performance, compliance, or custom rules. Employees can clock in and out on mobile devices or on-site kiosks, with configurable geofencing and attestation prompts. A rules engine supports predictive scheduling, right to rest, meal breaks, and union seniority. Changes return to the existing WFM system through bi-directional integrations. Named connections include UKG, Microsoft Teams, Blue Yonder, Google, Legion, and ADP. The product runs on Android, iOS, and the web, and serves frontline employees and managers. Paid add-ons are billed annually with Operations Elite plans.
Good
- Employees swap, drop, or claim shifts
- Marketplace matches shifts using skills and compliance
- Managers can run rule-based shift bidding
- Mobile and kiosk clock-in options
- Bi-directional WFM integrations
Watch out
- No free plan is listed
- Add-ons require Operations Elite annual plans
- Pricing varies by user-capacity tier
Who it suits
This product is for organizations with frontline employees and managers that already use a WFM system. It suits teams needing mobile shift flexibility, bidding, time clocks, and configurable compliance rules.
Verdict
WorkJam focuses on flexible frontline scheduling while extending an existing WFM setup. Check the required Operations Elite plan and user limit when evaluating its paid add-ons.
Plans and prices
From WorkJam Flexible Shift Management's own pricing page, checked 9 Oct 2001.
| Plan | Price | What it gives you |
|---|---|---|
| Staffing Plus add-on for Operations Elite 500 | $999 a month | Requires Operations Elite 500 · up to 500 users · shift management, punch, and time off requests · annually with an Operations Elite annual plan |
| Staffing Plus add-on for Operations Elite 1000 | $1,599 a month | Requires Operations Elite 1000 · up to 1000 users · shift management, punch, and time off requests · annually with an Operations Elite annual plan |
The facts
Each one read from WorkJam Flexible Shift Management's own pages, with the date it was checked.
What it does
- Compliance
- The configurable rules engine supports rules including predictive scheduling, right to rest, meal breaks, and union seniority.checked 9 Oct 2001
- Integrations
- WorkJam names UKG, Microsoft Teams, Blue Yonder, Google, Legion, and ADP among its integrations.checked 9 Oct 2001
- Intended users
- WorkJam describes the product as serving frontline employees and managers and says its WFM tools extend to frontline teams.checked 9 Oct 2001
- Open shifts
- The Open Shift Marketplace matches shifts to employees based on skills, certifications, labor laws, and overtime policies.checked 9 Oct 2001
- Privacy safeguards
- WorkJam says it uses controlled facilities, HTTPS encryption for authentication, restricted access to personal information, and company-wide privacy and data security training.checked 9 Oct 2001
- Purpose
- WorkJam extends workforce management and human capital management systems with frontline shift flexibility.checked 9 Oct 2001
- Security certifications
- WorkJam says its security credentials include ISO/IEC 27001:2022, ISO/IEC 27017, CSA STAR Level 1, and SOC II Type 2 compliance.checked 9 Oct 2001
- Self-service
- Employees can swap, drop, and claim shifts in real time using mobile self-service.checked 9 Oct 2001
- Shift bidding
- Managers can publish shifts for bids and award them using criteria such as seniority, performance, compliance, or custom rules.checked 9 Oct 2001
- Support
- The Frontline Connect pricing page lists customer care with all plans and email support with Essential.checked 9 Oct 2001
- Time clock
- Employees can clock in and out from a mobile device or an on-site kiosk, with configurable geofencing and attestation prompts.checked 9 Oct 2001
- WFM integration
- WorkJam is designed to extend an existing WFM system, with changes fed back through bi-directional integrations.checked 9 Oct 2001
The company
- Founded
- 2014checked 28 Sep 2001
- Headquarters
- Montreal, Canadachecked 28 Sep 2001
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