WIDERS
WIDERS is a Meta-approved WhatsApp Cloud API platform for customer conversations, AI agents, automation, and online stores.
What WIDERS is
WIDERS is a Meta-approved WhatsApp Cloud API platform for customer conversations, AI agents, automation, and online stores. Its unified inbox combines WhatsApp, Instagram, Messenger, Telegram, email, X, and DealChat, with conversation assignment for staff. AI agents can answer from business knowledge, help sell, create orders, book appointments, and transfer chats to people. Automation covers greetings, FAQs, reminders, follow-ups, abandoned-cart recovery, and customer targeting, using a visual flow builder. Listed integrations include Salla, Zid, Odoo, Google Sheets, Zapier, API, and webhooks. Web, iOS, Android, and API access are listed. The Business plan is 299 SAR a month and includes five employees, 10,000 contacts, 10 campaigns, one WhatsApp Business API channel, and one web chat channel. Professional is 699 SAR a month with higher listed limits. Meta message fees are separate.
Good
- Unified inbox across listed channels
- AI agents can hand off to staff
- Visual automation flow builder
- iOS and Android apps listed
- Direct technical support around the clock
Watch out
- No free plan
- Meta message fees are separate
- Business plan limits five employees
Who it suits
It suits businesses managing customer conversations across WhatsApp and other channels, including stores, restaurants, healthcare, real estate, charities, professional services, and financial services.
Verdict
WIDERS brings multichannel messaging, AI assistance, and workflow automation into one workspace. Buyers should compare the stated employee, contact, campaign, and channel limits with their needs.
Plans and prices
From WIDERS's own pricing page, checked 12 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Business | $299 a month | 1 WhatsApp Business API number · 5 employees · 10,000 contacts · 10 campaigns/month · 1,000 free support messages/month · $10 monthly AI Agent credit · Monthly; annual billing saves 20%. |
| Business Pro | $499 a month | 2 WhatsApp Business API numbers · 10 employees · 50,000 contacts · 30 campaigns/month · 1,000 free support messages/month · $20 monthly AI Agent credit · Monthly; annual billing saves 20%. |
| Professional | $699 a month | 3 WhatsApp Business API numbers · 20 employees · 100,000 contacts · Unlimited campaigns · 1,000 free support messages/month · $30 monthly AI Agent credit · Monthly; annual billing saves 20%. |
| Enterprise | Priced on request | Higher limits · custom integrations and setup · security and compliance requirements · highest priority support · According to requirements. |
The facts
Each one read from WIDERS's own pages, with the date it was checked.
What it does
- AI agents
- AI agents can answer from business knowledge, sell, create orders, book appointments, and hand conversations to staff.checked 12 Oct 2026
- AI bot generation
- Yeschecked 23 Sep 2026
- Audience
- WIDERS presents solutions for online stores, restaurants, healthcare, real estate, charities, professional services, and financial services.checked 12 Oct 2026
- Automation
- Automation supports greetings, FAQs, reminders, follow-ups, abandoned-cart recovery, and customer targeting.checked 12 Oct 2026
- Deployment channels
- multichannelchecked 23 Sep 2026
- Human handoff
- Yeschecked 23 Sep 2026
- Integrations
- The site names Salla, Zid, Odoo, Google Sheets, Zapier, API, and webhooks as integrations.checked 12 Oct 2026
- Knowledge-base answers
- Yeschecked 23 Sep 2026
- Messaging channels
- The unified inbox lists WhatsApp, Instagram, Messenger, Telegram, email, X, and DealChat.checked 12 Oct 2026
- Product
- WIDERS is a Meta-approved WhatsApp Cloud API platform for managing customer conversations, AI, automation, and online stores.checked 12 Oct 2026
- Security
- WIDERS describes itself as a Meta-approved partner providing official WhatsApp Cloud API connections and says its platform protects customer data.checked 12 Oct 2026
- Support
- Plans include direct technical support around the clock; Business Pro adds AnyDesk support and Professional offers priority support.checked 12 Oct 2026
- Unified inbox
- The platform brings WhatsApp and other customer channels into one workspace and supports assigning conversations to staff.checked 12 Oct 2026
- Usage charges
- WhatsApp message fees charged by Meta are separate from the platform subscription.checked 12 Oct 2026
- Visual flow builder
- Yeschecked 23 Sep 2026
Money
- Free plan
- Nochecked 23 Sep 2026
- Plan limits
- The three priced plans cap employee seats at 5, 10, and 20 and contacts at 10,000, 50,000, and 100,000, respectively.checked 12 Oct 2026
Where it runs
- Mobile apps
- The pricing page lists iOS and Android apps in its plans, and the about page says they support conversations, automation, templates, and staff management.checked 12 Oct 2026
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