Waji
The facts below are what the maker publishes about Waji, checked and dated. Our editors have not written about it yet.
Plans and prices
From Waji's own pricing page, checked 10 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Starter | ₹1,499 a month | 1,000 free service conversations · 2 agents · shared team inbox · basic broadcast campaigns · email support · ₹1,499/ month |
| Growth | ₹4,999 a month | 10 agents · AI chatbot builder · automation workflows · campaign analytics · priority chat support · ₹4,999/ month |
| Enterprise | Priced on request | Unlimited agents · dedicated IP and India server · SSO, audit logs, DPA · 24/7 phone support · green-tick assistance · Custom |
The facts
Each one read from Waji's own pages, with the date it was checked.
What it does
- AI chatbot
- The AI chatbot builder can be trained on business documents to answer support queries.checked 10 Oct 2026
- Automation
- No-code automation flows support abandoned carts, onboarding, reminders, and order updates.checked 10 Oct 2026
- Campaigns
- Waji offers compliant bulk broadcasts with segmentation, analytics, and click tracking.checked 10 Oct 2026
- Channels
- The omnichannel inbox brings WhatsApp, Instagram, Facebook, and Telegram conversations together.checked 10 Oct 2026
- Message charges
- WhatsApp conversation charges are passed through at Meta's rates with zero markup.checked 10 Oct 2026
- Product
- Waji describes itself as an all-in-one WhatsApp CRM for Indian and global small and midsize businesses.checked 10 Oct 2026
- Security and compliance
- The site states ISO 27001-ready and India DPDP and GDPR compliant.checked 10 Oct 2026
- Shared inbox
- The shared team inbox routes chats to agents and supports assignments, internal notes, SLA timers, and shift handover.checked 10 Oct 2026
- Shopify
- The Shopify integration syncs catalogs and supports order and shipping updates and abandoned-cart recovery over WhatsApp.checked 10 Oct 2026
- Support
- Starter includes email support, Growth includes priority chat support, and Enterprise includes 24/7 phone support.checked 10 Oct 2026
The company
- Headquarters
- Bengaluru, Karnataka, Indiachecked 28 Sep 2026
Money
- Trial
- The site advertises a 7-day free trial with no credit card required and cancellation anytime.checked 10 Oct 2026
Where it runs
- WhatsApp provider
- Waji says it is an authorised WhatsApp Business Solution Provider working directly with Meta's Cloud API.checked 10 Oct 2026
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