VisualVault Case Management
The facts below are what the maker publishes about VisualVault Case Management, checked and dated. Our editors have not written about it yet.
Plans and prices
From VisualVault Case Management's own pricing page, checked 11 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Program-based licensing | Priced on request | Licensed by program · administrative user base affects cost · limitless access for external users · Flat annual fee; includes annual hosting, support, and system maintenance. |
The facts
Each one read from VisualVault Case Management's own pages, with the date it was checked.
What it does
- Audit trail
- Yeschecked 22 Sep 2026
- Availability
- VisualVault says it strives for 100% availability and uses certifications and consistent third-party audits as part of its practices.checked 11 Oct 2026
- Case intake forms
- Yeschecked 22 Sep 2026
- Case types
- The page lists benefits applications, regulatory reviews, inspections, incident reports, licensing requests, and citizen service inquiries as examples of cases.checked 11 Oct 2026
- Compliance
- VisualVault says it tracks applicable federal and state requirements through a compliance management system and recommends controls to meet or exceed them.checked 11 Oct 2026
- Custom case fields
- Yeschecked 22 Sep 2026
- Deployment
- cloudchecked 22 Sep 2026
- Integrations
- The page names Esri ArcGIS, Kofax, SMS messaging, and SAML 2.0 and OAuth 2.0 single sign-on, and describes REST API access for custom integrations.checked 11 Oct 2026
- Mobile access
- The feature list says mobile accessibility enables secure access to case data for field staff and remote teams.checked 11 Oct 2026
- Purpose
- VisualVault Case Management centralizes case data, documents, communications, and workflows for state and local agencies.checked 11 Oct 2026
- Records and audit
- The system provides centralized document management, role-based access controls, and time-stamped audit trails for case activity.checked 11 Oct 2026
- Reporting
- Built-in reporting and analytics provide visibility into case volume, processing times, operational performance, trends, risks, and exceptions.checked 11 Oct 2026
- Reporting dashboards
- Yeschecked 22 Sep 2026
- Security
- VisualVault says it follows NIST SP 800-39 recommendations for managing information security risk and reviews its risk posture on an ongoing basis.checked 11 Oct 2026
- Support
- The stated flat annual licensing fee includes hosting, support, and system maintenance.checked 11 Oct 2026
- Target users
- The case management page describes the solution as designed for state and local agencies, including counties, cities, municipalities, and state governments.checked 11 Oct 2026
- Workflow
- Configurable workflows route cases, tasks, and approvals according to predefined business rules.checked 11 Oct 2026
- Workflow automation
- Yeschecked 22 Sep 2026
The company
- Founded
- 2009checked 28 Sep 2026
- Headquarters
- Tempe, Arizona, United Stateschecked 28 Sep 2026
Money
- Free plan
- Nochecked 22 Sep 2026
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