Tracker
8.3#1 in case management softwareFrom $24 a monthFree planAndroidiOSWebmacOS
VisitTracker vs VisualVault Case Management
VisualVault Case Management
6.2#112 in case management softwareWebAPI
VisitWhat both publish
| Fact | Tracker | VisualVault Case Management |
|---|---|---|
| Audit trail | Yes | Yes |
| Deployment | cloud | cloud |
| Headquarters | Atlanta, Georgia | Tempe, Arizona, United States |
| Integrations | The Webinar plan includes HubSpot lead syncing, while Business lists Salesforce and Marketo integrations. | The page names Esri ArcGIS, Kofax, SMS messaging, and SAML 2.0 and OAuth 2.0 single sign-on, and describes REST API access for custom integrations. |
| Purpose | Tracker is a web-based case management platform for prosecution that moves criminal cases from arrest to final disposition. | VisualVault Case Management centralizes case data, documents, communications, and workflows for state and local agencies. |
| Reporting dashboards | Yes | Yes |
| Security | The site describes office-based permissions, audit trails, and data handling for sensitive criminal justice information. | VisualVault says it follows NIST SP 800-39 recommendations for managing information security risk and reviews its risk posture on an ongoing basis. |
| Support | Riverside says the same people who develop Tracker support it and answer the phone. | The stated flat annual licensing fee includes hosting, support, and system maintenance. |
| Workflow automation | Yes | Yes |
Tracker plans
- FreeFree
- Pro$24 a month
- Grow$34 a month
- Webinar$79 a month
- BusinessPriced on request
VisualVault Case Management plans
- Program-based licensingPriced on request
Pick Tracker if…
You want what its maker publishes above — check its page for the details.
Pick VisualVault Case Management if…
You want what its maker publishes above — check its page for the details.