Track It Forward

Overview

Volunteers can record hours online, in the mobile app, or through onsite check-in. Organizations can then review activity through filtered reports, export records to Excel, and follow progress against configured requirements or goals. That combination makes Track It Forward more than a time log: it connects hours to events and program targets.

Event calendars support RSVPs, customized notifications, and event verification for logging hours. The mobile app lets volunteers view timesheets and sign up for events, while administrators can add volunteers and approve or decline submissions. Those functions support organizations that want volunteers to manage routine tasks themselves, though hour approval is reserved for Premium and above.

Key features

Hours, events, and reporting

Multiple logging routes—online, mobile, and onsite—give organizations options for different volunteer settings. Instant reports that can be grouped, filtered, and exported to Excel are useful for summarizing records without limiting analysis to a fixed view. Event verification connects participation to logged hours, while milestones let both volunteers and organizers see progress toward goals.

School integrations and data protections

School integrations cover most student information, learning management, and identity systems, with options including Blackbaud, FACTS SIS, PowerSchool, Canvas, Google Classroom, Clever, and ClassLink. The program scope is specifically student service-hour programs, and interested organizations must contact the team; schools seeking a broader integration use should confirm fit first.

The maker says its US data centers are SOC 2 and GDPR compliant, data in transit uses HTTPS with TLS 1.2 or higher, and the site is backed up daily. It also says it does not use, share, or sell customer data collected through the product. Support is primarily by email, with meetings when needed; larger organizations can obtain onboarding and training for an additional fee.

Pricing

Track It Forward is freemium, with a 30-day trial that requires no credit card or payment method. At the end of the trial, accounts that have not upgraded move to the free plan. Only active volunteers count toward subscription pricing; archived inactive volunteers do not.

The paid prices are benchmarked at 100 users, so organizations should account for their actual active-volunteer count when choosing a tier. Basic gives up formal hour approval and multiple administrators; Premium adds those controls, while Advanced is for programs that need its more specialized messaging, verification, kiosk, or offline capabilities.

Platforms

Track It Forward supports Android, iOS, and web. Mobile access covers volunteer logging, timesheets, and event signups as well as administrator volunteer management and submission decisions.

Who it's for

Track It Forward is a strong fit for organizations that need a clear volunteer-hour record alongside event participation and progress tracking. Small grassroots groups can begin on the free plan if they have fewer than 25 volunteers; programs needing approvals, multiple administrators, or conditional fields should budget for Premium or Advanced. Schools running student service-hour programs may benefit from the named SIS, LMS, and identity integrations, subject to contacting the team.

It is less suitable for organizations that require hour approval while staying on the lowest paid tier, since approval starts at Premium.

Pros and cons

• Pros: Volunteers can log hours online, by app, or onsite, giving programs flexibility across settings.
• Pros: Reports are filterable and export to Excel, while milestones connect recorded hours to program goals.
• Pros: A no-card 30-day trial rolls into a free plan rather than requiring an immediate paid commitment.
• Cons: The free plan is limited to grassroots organizations with less than 25 volunteers, restricting its use for larger programs.
• Cons: Hour approval and multiple administrators require Premium, so organizations needing those controls must move beyond Basic.
• Cons: School integration support is scoped to student service-hour programs and requires contacting the team.
• Cons: Support is primarily by email, and larger-organization onboarding and training cost extra.

Alternatives

Consider POINT if unlimited volunteers and admins on a free plan matter more than choosing among Track It Forward's paid approval and verification tiers; POINT also includes signups, scheduling, event and contact management, messaging, reminders, and time tracking.

VolunteerMark is another freemium option, with a free tier capped at 50 volunteers and one administrator, and unlimited event creation.

Choose Vome if its free Recruit plan's application form, onboarding sequence, database fields, and unlimited volunteer and admin seats align better with your workflow.

GivePulse offers a free plan with one admin, no subgroups, and five custom fields; its Give Joy plan is 20.00 USD per month when billed annually, with two admins and one subgroup.

Timecounts is worth considering if you want a web-only free plan with one organizer, unlimited volunteers, a brandable volunteer hub, custom volunteer fields, time logs, and total-hours reports.

CERVIS is a paid alternative whose Basic plan is 25.00 USD per month for unlimited volunteers, simple needs, one-time events, communication, and built-in reporting, but it does not include hour tracking.

Get Connected by Galaxy Digital is an alternative with custom pricing that is not based on volunteer count.

Civic Champs is a paid alternative with a 49.00 USD per month plan for 1–49 active volunteers, billed annually with a one-time setup fee, and unlimited administrators.

For a broader comparison, see Nonprofit Volunteer Management Software.

Verdict

Choose Track It Forward if your organization needs volunteer-hour records tied to events, reports, and goal progress, with paid tiers that add approvals and stronger verification. Its free plan and no-card trial lower the barrier to getting started, but the under-25 free cap and Premium requirement for hour approval make it a poor match for larger groups seeking those controls at the lowest price.