Tideways
Tideways monitors PHP applications in production and helps teams locate slow code, queries, external calls, errors, and exceptions.
What Tideways is
Tideways monitors PHP applications in production and helps teams locate slow code, queries, external calls, errors, and exceptions. Its profiler offers Timeline, Flame Graph, and Call Graph views, with on-demand triggering through the Chrome Extension. Monitoring includes per-minute response and request graphs, transaction and endpoint tracking, weekly reports, history, and release comparisons. Error tracking groups matching stack traces, captures context, and allows groups to be resolved or ignored. Automatic instrumentation supports Symfony, Laravel, Shopware, Magento, WordPress, Drupal, and TYPO3. Integrations include email, Slack, Microsoft Teams, PagerDuty, OpsGenie, Splunk On-Call, and Webhooks. Tideways provides distributed and transaction tracing through a hybrid deployment. Yearly billing is 10% off. The extension supports Linux and macOS, not Windows or FreeBSD.
Good
- Timeline, Flame Graph, and Call Graph views
- Production PHP monitoring
- Broad PHP framework instrumentation
- Distributed and transaction tracing
- 14-day trial
Watch out
- No free plan
- Windows and FreeBSD extension support absent
- Trace-trigger quotas can disable callgraphs
Who it suits
Tideways suits teams running PHP applications that need production profiling, transaction monitoring, error grouping, and framework instrumentation. It fits organizations using supported Linux or macOS extension environments.
Verdict
Tideways combines PHP profiling, monitoring, error tracking, and deployment integrations in a hybrid service. Verify platform support and trace quotas against your team’s workflow.
Plans and prices
From Tideways's own pricing page, checked 11 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Team — 5 million requests/month | $89 a month | 5 million requests/month · 5 traces/minute · Up to 500 spans/trace · 5-day lookback · 6 weeks of historical data · Monthly; yearly billing is 10% off |
| Team — 15 million requests/month | $129 a month | 15 million requests/month · 10 traces/minute · Up to 500 spans/trace · 5-day lookback · 6 weeks of historical data · Monthly; yearly billing is 10% off |
| Team — 25 million requests/month | $179 a month | 25 million requests/month · 15 traces/minute · Up to 500 spans/trace · 5-day lookback · 6 weeks of historical data · Monthly; yearly billing is 10% off |
| Business — 5 million requests/month | $189 a month | 5 million requests/month · 25 traces/minute · Up to 1500 spans/trace · 30-day lookback · 15 months of historical data · Monthly; yearly billing is 10% off |
| Team — 50 million requests/month | $239 a month | 50 million requests/month · 20 traces/minute · Up to 500 spans/trace · 5-day lookback · 6 weeks of historical data · Monthly; yearly billing is 10% off |
| Team — 100 million requests/month | $329 a month | 100 million requests/month · 30 traces/minute · Up to 500 spans/trace · 5-day lookback · 6 weeks of historical data · Monthly; yearly billing is 10% off |
| Team — 150 million requests/month | $439 a month | 150 million requests/month · 40 traces/minute · Up to 500 spans/trace · 5-day lookback · 6 weeks of historical data · Monthly; yearly billing is 10% off |
| Team — 250 million requests/month | $549 a month | 250 million requests/month · 50 traces/minute · Up to 500 spans/trace · 5-day lookback · 6 weeks of historical data · Monthly; yearly billing is 10% off |
| Team — 500 million requests/month | $659 a month | 500 million requests/month · 60 traces/minute · Up to 500 spans/trace · 5-day lookback · 6 weeks of historical data · Monthly; yearly billing is 10% off |
| Team — 1 billion requests/month | $799 a month | 1 billion requests/month · 70 traces/minute · Up to 500 spans/trace · 5-day lookback · 6 weeks of historical data · Monthly; yearly billing is 10% off |
The facts
Each one read from Tideways's own pages, with the date it was checked.
The company
- Company
- Tideways describes itself as a PHP performance insights company and says it has served as a performance specialist since 2014.checked 11 Oct 2026
- Headquarters
- Bonn, Germanychecked 28 Sep 2026
What it does
- Data location
- Tideways says it stores account, monitoring, and profiling data in SysEleven data centers in Berlin, Germany.checked 11 Oct 2026
- Error tracking
- Tideways groups errors with matching stack traces, collects stack traces and context, and lets users resolve or ignore error groups.checked 11 Oct 2026
- Framework support
- Automatic instrumentation supports PHP frameworks including Symfony, Laravel, Shopware, Magento, WordPress, Drupal, and TYPO3.checked 11 Oct 2026
- Integrations
- Basic integrations include email, Slack, and Microsoft Teams; advanced integrations include PagerDuty, OpsGenie, Splunk On-Call, and Webhooks.checked 11 Oct 2026
- Limits
- When the monthly trace-trigger quota is reached, triggering callgraph traces through the Chrome Extension, command line, or tracepoints is disabled until the month ends.checked 11 Oct 2026
- Monitoring
- Monitoring includes per-minute response-time and request graphs, transaction and endpoint monitoring, weekly reports, history, and release comparisons.checked 11 Oct 2026
- Product
- Tideways monitors PHP application performance in production and helps teams identify slow code, queries, external calls, errors, and exceptions.checked 11 Oct 2026
- Profiling
- The profiler provides Timeline, Flame Graph, and Call Graph views and can be triggered on demand using the Chrome Extension.checked 11 Oct 2026
- Security and privacy
- Tideways says data is sent using SSL encryption, follows GDPR, and applies a safe-by-default policy that avoids transmitting data that could contain website users’ personal data.checked 11 Oct 2026
- Support
- Email support is available in English and German on weekdays during 8:00–18:00 Europe/Berlin office hours.checked 11 Oct 2026
Where it runs
- Install platforms
- The Tideways PHP extension is available for Linux and macOS; Windows and FreeBSD are not supported.checked 11 Oct 2026
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