Sankofa Catch

Sankofa Catch is an error-tracking and performance-monitoring service for mobile, web, and server software. It suits teams working across several platforms, with particular value for React Native deployments that can use its automated OTA rollback path. The central trade-off is choosing quotas and retention that match production volume while accepting more limited support on lower tiers.

Overview

Catch captures uncaught exceptions, unhandled promise rejections, native crashes, Android ANRs, breadcrumbs, transactions, web vitals, and server profiling data. Events are grouped using exception type, normalized stack trace, and message, while custom fingerprints let teams override grouping when a product needs a different incident boundary.

Alert destinations include webhooks, Slack, and PagerDuty. A configured Plan integration can create a ticket when a halt occurs. Catch can also send a halt webhook to Switch; Deploy can then revert an eligible React Native OTA bundle after error rates pass a configured threshold. That is a meaningful release safeguard for this particular React Native workflow, rather than a universal rollback system.

Key features

• Wide SDK coverage: Official SDKs support Web, Flutter, React Native, Android, iOS, Node, Go, Java, and Python. Mixed client-and-server teams can standardize on one service instead of splitting monitoring by platform.
• Release diagnostics: JavaScript source maps, iOS dSYM bundles, Android ProGuard or R8 mappings, Android NDK symbols, and Flutter symbols turn production traces into more actionable source locations. Release tracking complements that workflow.
• Replay and profiling: Session replay, web vitals, transactions, and server profiling add context beyond a stack trace. Replay personally identifiable information is masked at capture, and SDK beforeSend hooks can modify or discard events before transmission.
• Security and deployment control: Data is encrypted with TLS 1.3 in transit and AES-256-GCM at rest, with server-side keys kept behind the customer's KMS. Sankofa can run the same binary on customer infrastructure; air-gapped operation is offered on Enterprise. GDPR-ready operations are operational, while SOC 2 Type II is targeted for Q4 2026.
• Support boundaries: Hobby has no email support. Email begins with Pro, and Slack Connect is available on Growth and Enterprise, making the higher tiers more suitable when incidents require direct assistance.

Pricing

Catch is freemium, with paid plans from $9 per month. The Free plan is aimed at indie makers, side projects, and evaluation. It includes 5,000 errors and 10,000 performance events monthly, 500 profiles, 500 replay views, 30-day event retention, three-day replay retention, one project, three seats, and a live environment. It is a useful low-volume trial, but the short replay window and single project constrain ongoing product teams.

Starter costs $9.00 per month, billed $9 per month. It raises capacity to 25,000 errors, 50,000 performance events, 2,000 profiles, and 750 replay views monthly, with 60-day retention, two projects, five seats, and live plus staging environments. It fits an indie SaaS that needs staging coverage; the seat and project ceilings remain real limits.

A $10.00 booster pack is billed once for 30 days and adds 25,000 error events to the current month. It does not extend retention, so it solves a temporary error spike rather than a sustained storage requirement.

Pro costs $24.00 per month, billed $24 per month. It provides 75,000 errors, 200,000 performance events, 5,000 profiles, 1,000 replay views, 90-day retention, five projects, unlimited seats, and three webhooks. Funded startups gain room for larger teams, but webhook capacity is modest for complex automation.

Growth costs $60.00 per month, billed $60 per month. Its allowances are 400,000 errors, 1 million performance events, 25,000 profiles, 3,000 replay views, 365-day retention, unlimited projects and environments, and 25 webhooks. This is the sensible tier for scale-ups needing long incident history and broad integrations.

Enterprise uses custom pricing and adds custom event volume and retention, SAML 2.0 SSO, SCIM 2.0, dedicated infrastructure, and a 99.95% SLA. It is the appropriate route for larger governance, identity, and availability requirements.

Platforms

Catch supports Android, iOS, web, Linux, macOS, Windows, API deployments, and self-hosting. That breadth is valuable for organizations operating mobile clients, browser applications, backend services, and customer-controlled infrastructure together.

Who it's for

Choose Catch for indie SaaS teams, funded startups, and scale-ups that want one service for crashes, performance, replay, source maps, and release tracking. React Native teams with eligible OTA bundles get the clearest differentiator from threshold-based rollback. Free and Starter suit evaluation or modest traffic; Pro and Growth are better when seats, projects, retention, or event volume would otherwise become bottlenecks. Teams needing email support should start at Pro, while air-gapped or SSO-managed deployments belong on Enterprise.

Pros and cons

Pros

• Captures unusually broad client and server signals through SDKs spanning nine major technologies.
• Combines source-symbol support, replay, profiling, and release tracking in one monitoring workflow.
• Provides a concrete halt-to-rollback path for eligible React Native OTA releases.
• Offers self-hosting with air-gapped Enterprise operation and strong stated encryption controls.

Cons

• Free retention is only 30 days for events and three days for replay, limiting historical analysis.
• Usage quotas, project limits, and webhook caps require careful plan selection as teams grow.
• Hobby users receive no email support, and SOC 2 Type II is not yet complete.
• Rollback depends on the Switch, Deploy, threshold, and eligible OTA-bundle workflow rather than covering every deployment type.

Alternatives

Backtrace is a freemium option with a free Developer plan for one developer and up to 25,000 monthly errors, making it worth considering when a single-developer error quota is the priority.

BugSnag offers freemium pricing, a free trial, 50-plus platform support, and 30-plus integrations; pick it when broad platform and integration coverage matter more than Catch's rollback workflow.

Airbrake has a free developer tier and a Dev + errors plan at $17.00 per month billed annually, suited to buyers seeking a lower-priced paid error plan with a one-user structure.

Firebase Cloud Messaging is a no-cost messaging service, not a direct substitute for Catch's error and performance monitoring.

Rollbar is another freemium monitoring choice with occurrence, replay, and credit ranges that can suit teams comparing usage-based scale.

Embrace User Session Insights focuses on session insight, with a free tier for up to one million sessions per year and five users; choose it when session analysis is the central requirement.

Measure is fully open source and supports self-hosting, making it the alternative for teams that prioritize publicly available source code.

Sentry Continuous Profiling is an additional freemium option for teams comparing profiling-oriented monitoring services.

For a wider category comparison, see Error Monitoring Software.

Verdict

Sankofa Catch is a strong choice for teams that need multi-platform crash and performance coverage, replay, release context, and a practical React Native rollback connection. Its self-hosting model and SDK range broaden deployment options. Look elsewhere if your workload routinely exceeds the selected quotas, if you need longer replay retention on a lower tier, or if Hobby-level support is insufficient.