Backtrace
7.7#4 in error monitoring softwareFrom $600 a yearFree planAndroidiOSWebLinux
VisitBacktrace vs Tideways
What both publish
| Fact | Backtrace | Tideways |
|---|---|---|
| Integrations | Backtrace integrates with workflow systems for source control, alerting, ticket tracking, and messaging; its site names Slack, Jira, PagerDuty, Datadog, Microsoft Teams, GitHub, and Discord. | Basic integrations include email, Slack, and Microsoft Teams; advanced integrations include PagerDuty, OpsGenie, Splunk On-Call, and Webhooks. |
| Support | The Professional plan includes priority support, and the contact page directs customers needing technical assistance to the support team. | Email support is available in English and German on weekdays during 8:00–18:00 Europe/Berlin office hours. |
Backtrace plans
- DeveloperFree
- Standard — Mobile$600 a year
- Standard — Mobile and PC$900 a year
- Standard — Mobile, PC, Game Consoles, and Servers$1,200 a year
- ProfessionalPriced on request
Tideways plans
- Team — 5 million requests/month$89 a month
- Team — 15 million requests/month$129 a month
- Team — 25 million requests/month$179 a month
- Business — 5 million requests/month$189 a month
- Team — 50 million requests/month$239 a month
- Team — 100 million requests/month$329 a month
Pick Backtrace if…
It suits development, support, and QA teams that need to capture and investigate software crashes across supported environments. Teams can choose hosted or on-premises deployment.
Pick Tideways if…
Tideways suits teams running PHP applications that need production profiling, transaction monitoring, error grouping, and framework instrumentation. It fits organizations using supported Linux or macOS extension environments.