Thulium

C tier on Call Center SoftwareScore 6.0 · #100 of 126

Android app: Yes
Free plan: Trial only
Paid plans from: PLN 279/mo
Runs on: Android, api, iOS, Web

thulium.com

Summary

Thulium is ranked #100 of 126 in call center software on Everything Xiaomi, made by Thulium (Krakow, Poland). It runs on Android, API, iOS, Web. There is no free plan. A free trial is offered. Paid plans start at PLN 279/mo.

Thulium plans and pricing

All plans

Thulium Standard PLN 279/mo 1395 PLN net monthly for 5 licenses 10 licenses · 3 phone queues · 20 GB storage · 5x licenses SIP accounts · 5x licenses voice channels thulium.com · 22 Sept 2026

Thulium Premium PLN 349/mo 1745 PLN net monthly for 5 licenses 20 phone queues · 20 GB storage · 5x licenses SIP accounts · 5x licenses voice channels thulium.com · 22 Sept 2026

Thulium Enterprise Not published Unlimited licenses · Unlimited phone queues · 20 GB storage · 5x licenses SIP accounts · 5x licenses voice channels thulium.com · 22 Sept 2026

Thulium Standard PLN 279/mo Już od 279 PLN / miesiąc; 1395 PLN netto miesięcznie za 5 licencji Maksymalnie 10 licencji · 3 kolejki telefoniczne · 5 obsługiwanych kont email thulium.com · 9 Oct 2026

Thulium Premium PLN 349/mo Już od 349 PLN / miesiąc; 1745 PLN netto miesięcznie za 5 licencji Brak limitu licencji · 20 kolejek telefonicznych · 20 obsługiwanych kont email thulium.com · 9 Oct 2026

Thulium Enterprise Not published Indywidualnie Brak limitu licencji · Nielimitowany czat, chatbot i voicebot · Nielimitowana liczba obsługiwanych adresów email thulium.com · 9 Oct 2026

Compared on call center software

Free plan: Nothulium.com
Inbound calling: Yesthulium.com
Outbound dialer: Yesthulium.com
IVR builder: Yesthulium.com
Digital channel scope: omnichannelthulium.com
Maximum agents: 10 agentsthulium.com

Facts

Product: Thulium combines contact center, helpdesk, phone support, IVR, chat and Messenger handling in one system.thulium.com · 9 Oct 2026
Channels: The maker says customer support across phone, email and chat is handled in one browser-based panel.thulium.com · 9 Oct 2026
AI assistant: The built-in AI assistant reads customer history, improves message text and suggests replies in real time; the maker says it is included in every plan.thulium.com · 9 Oct 2026
Voice analytics: AI Voice Analytics can analyze conversations for sentiment, topics and script compliance.thulium.com · 9 Oct 2026
Integrations: The maker lists more than 70 integrations and names BaseLinker, Allegro, IdoSell, Shoper and Pipedrive among them.thulium.com · 9 Oct 2026
API: The Premium plan includes API and webhooks; the detailed plan comparison lists 10 million API calls per month for Standard and Premium.thulium.com · 9 Oct 2026
Security: The pricing FAQ says systems are hosted on Microsoft Azure and data is protected with SSL encryption.thulium.com · 9 Oct 2026
Privacy and standards: The pricing page states that the service supports GDPR (RODO) and ISO requirements.thulium.com · 9 Oct 2026
Trial: The free trial lasts 14 days and provides five Premium licenses, with configuration assistance; the license expires afterward unless the customer continues.thulium.com · 9 Oct 2026
Support: The detailed pricing page lists phone and email support on business days from 8:00 to 16:00, with paid options for after-hours and 24/7/365 incident support.thulium.com · 9 Oct 2026
Standard limits: Standard is limited to 10 licenses, three phone queues and five supported email accounts.thulium.com · 9 Oct 2026
Intended customers: The maker describes Standard as intended for small businesses, Premium for companies of any size, and Enterprise for large companies needing tailored solutions.thulium.com · 9 Oct 2026
Company history: The homepage says Thulium has supported Polish companies since 2006.thulium.com · 9 Oct 2026