Genesys Cloud CX vs Thulium
| Genesys Cloud CX | Thulium | |
|---|---|---|
| Free plan | No | No |
| Free trial | No | Yes |
| Paid from | $75/mo | PLN 279/mo |
| Open source | No | No |
| Platforms | Web, Windows, macOS, iOS, Android | Android, api, iOS, Web |
| Free plan | No | No |
| Paid from | $75/user/mo | — |
| Inbound calling | Yes | Yes |
| Outbound dialer | Yes | Yes |
| IVR builder | Yes | Yes |
| Workforce management | Yes | — |
| Digital channel scope | — | omnichannel |
| Maximum agents | — | 10 agents |
Both are listed in Best Call Center Software. On Everything Xiaomi, Genesys Cloud CX scores higher on our published basis.