Thulium
7.3#39 in call center softwareFrom zł279 a monthAndroidiOSWebAPI
VisitThulium vs VICIdial
What both publish
| Fact | Thulium | VICIdial |
|---|---|---|
| API | The Premium plan includes API and webhooks; the detailed plan comparison lists 10 million API calls per month for Standard and Premium. | A web-based agent API supports remote session control such as click-to-dial, and a separate lead-import API is provided. |
| Digital channel scope | omnichannel | voice_plus_digital |
| Free plan | No | Yes |
| Headquarters | Krakow, Poland | St. Petersburg, Florida, United States |
| Inbound calling | Yes | Yes |
| Integrations | The maker lists more than 70 integrations and names BaseLinker, Allegro, IdoSell, Shoper and Pipedrive among them. | Listed add-ons include CRM integrations, VICIphone WebRTC, WordPress, DNC.com, QueueMetrics, Cepstral, Oreka and KHOMP. |
| IVR builder | Yes | Yes |
| Outbound dialer | Yes | Yes |
| Product | Thulium combines contact center, helpdesk, phone support, IVR, chat and Messenger handling in one system. | VICIdial is an enterprise-class, open-source contact center suite with a predictive dialer. |
Thulium plans
- Thulium Standardzł279 a month
- Thulium Premiumzł349 a month
- Thulium EnterprisePriced on request
VICIdial plans
- Free Open-Source DownloadFree
- VICIhost hosting$400 a month
- Additional VICIhost server provisioning$500, paid once
- VICIhost initial provisioning$1,000, paid once
Pick Thulium if…
You want what its maker publishes above — check its page for the details.
Pick VICIdial if…
You want what its maker publishes above — check its page for the details.