TherapyAppointment
TherapyAppointment is an EMR and practice-management platform for mental health therapists, with plans for solo practices, group practices, and eligible educ…
What TherapyAppointment is
TherapyAppointment is an EMR and practice-management platform for mental health therapists, with plans for solo practices, group practices, and eligible education and nonprofit organizations. Its clinical tools include charting, integrated session notes, customizable forms, and HIPAA and SOAP templates. The client portal supports automated intake, online scheduling, secure unlimited messaging, and client payments. Billing features include payment processing, automated billing, electronic claim filing, and ERA posting. An optional AI Notes add-on can draft progress notes, treatment plans, and session summaries from transcriptions or voice recaps. Calendar connections include Google Calendar, iCal, and Outlook, but third-party calendar sync is view-only. There is no current phone app; users can add a home-screen shortcut to open the responsive mobile website on iOS or Android. The maker says customer content has at least one layer of AES-256 encryption and network traffic is encrypted, with systems in United States AWS data centers. A 30-day trial is offered, but there is no free plan.
Good
- Includes charting and customizable clinical forms.
- Client portal supports scheduling and secure unlimited messaging.
- Billing includes electronic claim filing and ERA posting.
- Free live support and onboarding assistance are offered.
Watch out
- There is no free plan.
- No current phone app is available.
- Third-party calendar sync is view-only.
- Higher booked-session tiers do not automatically decrease.
Who it suits
TherapyAppointment is intended for solo and group mental health practices, as well as eligible education and nonprofit organizations. It may suit therapists seeking clinical records, client scheduling, messaging, and billing tools in one platform.
Verdict
TherapyAppointment combines clinical, client-portal, and billing tools for mental health practices. The lowest listed solo tier is $10 a month after the first 30 days, and it has no current phone app.
Plans and prices
From TherapyAppointment's own pricing page, checked 5 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Electronic insurance claims add-on | $0.15, paid once | Usage-based add-on · Per claim |
| AI Notes add-on | $0.59, paid once | Usage-based add-on · Per chart note; unlimited free edits |
| Integrated payment processing add-on | $2.90, paid once | Transaction fee · 2.9% + 30¢ per transaction |
| Integrated Zoom add-on | $5 a month | Requires customer's Zoom license · Per provider, monthly, plus your own HIPAA-compliant Zoom license |
| Solo Practice (0–10 booked sessions) | $10 a month | Up to 10 booked sessions per month · tier does not automatically decrease after moving up · Monthly after the first 30 days; introductory tier |
| TA Integrated Telehealth add-on | $15 a month | Provider subscription · Per provider, monthly |
| Solo Practice (11–39 booked sessions) | $39 a month | 11–39 booked sessions per month · tier does not automatically decrease after moving up · Monthly after the first 30 days; introductory tier |
| Group Practice | $59 a month | Unlimited sessions · $39/mo per additional clinician · page also lists +$10/mo if under 11 appointments · Monthly base fee |
| Solo Practice (40+ booked sessions) | $59 a month | 40 or more booked sessions per month · standard rate · Monthly after the first 30 days |
| Education & Non-Profit | Priced on request | For 501(c)(3) organizations, universities, and training centers · Special pricing; contact sales |
The facts
Each one read from TherapyAppointment's own pages, with the date it was checked.
What it does
- Account controls
- Practice owners can configure options including automatic sign-out, required multi-factor authentication, and automatic disabling of accounts after 90 days of inactivity.checked 5 Oct 2026
- AI notes
- The optional AI Notes add-on can draft progress notes, treatment plans, and session summaries from session transcriptions or voice recaps.checked 5 Oct 2026
- Calendar integrations
- Calendar connections include Google Calendar, iCal, and Outlook, and the maker describes third-party calendar sync as view-only.checked 5 Oct 2026
- Client portal
- The client portal supports automated intake, online scheduling, secure unlimited client messaging, and client payments.checked 5 Oct 2026
- Clinical tools
- Its clinical tools include charting, integrated session notes, customizable forms, and free HIPAA and SOAP templates.checked 5 Oct 2026
- Intended users
- The maker presents the platform for solo practices, group practices, and eligible education and nonprofit organizations.checked 5 Oct 2026
- Mobile access
- There is no current phone app; users can add a home-screen shortcut that opens the responsive mobile website on iOS or Android.checked 5 Oct 2026
- Pricing limit
- Pricing tiers do not automatically move down after a practice advances to a higher booked-session tier, and the maker says plans are month-to-month with no contract.checked 5 Oct 2026
- Purpose
- TherapyAppointment is an all-in-one EMR and practice-management platform created for mental health therapists.checked 5 Oct 2026
- Security
- The maker says customer content has at least one layer of AES-256 encryption, network traffic is encrypted, and systems use AWS data centers in the United States.checked 5 Oct 2026
- Support
- The maker offers free live support and onboarding assistance, and says more than 87% of customer emails receive a response within 30 minutes during business hours.checked 5 Oct 2026
Money
- Billing and insurance
- Billing tools include integrated payment processing, automated billing, electronic claim filing, and ERA posting.checked 5 Oct 2026
The company
- Company history
- The company says psychologist Bill Whitehead founded TherapyAppointment in the late 1990s after developing practice software for his own private practice.checked 5 Oct 2026
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